Heather Nelson
Memphis,TN
Summary
Motivated self-starter with extensive background in program management, contract negotiation, logistics and finance. Strong ability to work individually and within teams on multi-task projects under strict deadlines.
Overview
21
21
years of professional experience
Work History
Pricing and Program Design Anaylyst
Sedgwick
Memphis, TN
12.2017 - 03.2025
- Review contracts to analyze and provide budgets to ensure correct billing statements.
- Prepare executive summary margin analysis for managing directors and eventually client proposals.
- Provide pricing analysis for new and existing business.
- Utilize formulas to extract data from queries into Excel spreadsheets.
Utilization Review Specialist
Sedgwick
Memphis, TN
05.2017 - 12.2017
- Access claimant information, review medical necessity and set up treatment plan.
- Accept and respond to telephone inquiries from claimants, medical professionals and hospitals.
- Enter demographics, intake and treatment information into claims or clinical management system; maintaining data integrity.
- Obtain all necessary information required for Worker's Compensation processing from internal and external sources per policies and procedures.
- Manage and review incoming claimant medical information.
- Support other units as needed.
Senior Account Executive
VIA Productions
Memphis, Tennessee
08.2015 - 01.2017
- Facilitated all contacts for licensees regarding custom orders and special requests.
- Supervised/coordinated client orders with production coordinator in Los Angeles, CA.
- Provided client services for all Ashley Furniture licensees in the US and Canada.
- Assisted with creation and maintenance of Ashley Furniture licensee website AshleyHub.com.
- Analyzed individual transactions and long term production plans to assess for possible risk/service errors.
- Managed and reconciled customer accounts including credit card transactions as well as AP/AR.
Grain Merchandiser
The Scoular Company
Pratt, Kansas
04.2011 - 03.2014
- Commercial and Producer grain origination.
- Direct ship origination.
- Managed daily grain trade positions.
- Tracked daily stock positions, as well as unshipped and to-arrive commodity shipments.
- Analyzed and reported risk levels in regard to commodity transactions and positions.
- Prepared financial and risk documents for presentation and review by executive team.
- Coordinated logistics inbound, outbound and cross-country for multiple locations.
- Managed and trained incoming merchants, accounting clerks and scale operators.
- Communicated with cross-country business units.
Assistant Merchandiser and Logistics Coordinator
Cargill, Inc
Wichita, Kansas
10.2007 - 03.2011
- Reviewed, negotiated, and executed commodity contracts with customers for soybeans and soybean meal.
- Negotiated prices and freight with customers and carriers, tracked carrier performance on a monthly basis.
- Coordinated, projected and tracked logistics for inbound truck soybeans and outbound truck soybean meal.
- Request, monitor and audit insurance certificates for all third party commercial trucking firms to guarantee required insurance coverages.
- Set up text notifications to provide grain price alerts, truck traffic and plant updates.
- Communicated with customers regarding contract balances and delivery schedules.
- Coordinated with accounting to ensure proper contract application and invoicing.
Logistics Coordinator
Gateway Ethanol, LLC (formerly Orion Ethanol)
Pratt, Kansas
06.2007 - 09.2007
- Coordinated logistics of inbound and outbound shipments.
- Coordinated with Union Pacific railroad for weekly rail switch.
- Utilized Cargill CMMP and NAFO systems to interface with GP Dynamics and Cargill Lynx system.
- Requested proof of insurance as well as audited and organized insurance certificates.
- Reviewed/updated internal risk management polices to adhere to new business procedures as defined by management.
- Produced RFP's for major capital equipment acquisitions.
- Trained employees on new H/R and risk polices.
- Trained senior executives company accounting software.
- Audited and analyzed financial documents and asset data and reported information to capital funding provider Dougherty Funding.
- Cross-referenced Cargill commodity contracts with actual deliveries into Gateway facility
- Established initial accounting software package (GP Dynamics) for multiple companies: established chart of accounts, A/P, A/R, vendors, payroll entries and reconciled bank statements. Updated and maintained GP Dynamics system with A/R, A/P, issued vendor payments and purchase orders.
Project Manager
Orion Ethanol (parent company to Gateway Ethanol)
Pratt, Kansas
06.2004 - 05.2007
- Worked with state and local governments on the build-out of a 55-million-gallon ethanol plant.
- Worked with multiple contractors to schedule deliveries, build-out time frames, and budgets.
- Organized meetings with vendors and contractors for the Gateway Ethanol build-out plan.
- Provided accounting for seven incorporated family businesses, including accounts payable, accounts receivable, payroll, and State and Federal tax filings for all entities.
Education
B.S - Marketing
Kansas State University
05.2001
Skills
- Excellent Communication skills
- Focused
- Effective listener, retaining important information
- Continuous Improvement
- Analytical Thinking
- Program Evaluation
- Team Collaboration and Leadership
- Budgeting and Forecasting
Computer Skills
- Microsoft Office advanced proficiency
- SalesForce and other client database software programs
- Accounting Software: JDE, AS/400, LYNX, QuickBooks, Great Plains Dynamics, Juris, CRM, Ultra Tax
References
Available Upon Request
Timeline
Pricing and Program Design Anaylyst
Sedgwick
12.2017 - 03.2025
Utilization Review Specialist
Sedgwick
05.2017 - 12.2017
Senior Account Executive
VIA Productions
08.2015 - 01.2017
Grain Merchandiser
The Scoular Company
04.2011 - 03.2014
Assistant Merchandiser and Logistics Coordinator
Cargill, Inc
10.2007 - 03.2011
Logistics Coordinator
Gateway Ethanol, LLC (formerly Orion Ethanol)
06.2007 - 09.2007
Project Manager
Orion Ethanol (parent company to Gateway Ethanol)
06.2004 - 05.2007
B.S - Marketing
Kansas State University
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