Heather Neustadter
Hershey,PA
Summary
Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in integrating counseling with Christian . Committed to advocating for mental health and well-being of clients.
Overview
13
13
years of professional experience
Work History
Counselor, Program Director, Founder
Parakaleo Discipleship Ministries
02.2023 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Assisted clients in exploring feelings and understanding behaviors.
- Arranged and facilitated therapy sessions for individuals, couples, and families.
- Supervised meetings with family members to help create support system for clients.
- Devised and presented business plans and forecasts to board of directors.
- Formed senior leadership team through rigorous interviews and extensive candidate research.
- Maintained and updated project related documents.
Counselor
Pike Creek Psychological Center
04.2016 - 09.2021
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Conducted evaluations to help patients develop measurable treatment goals.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Supervised meetings with family members to help create support system for clients.
- Designed safe and supportive environment for clients to discuss issues.
- Provided education on mental health topics and resources to clients.
- Arranged and facilitated therapy sessions for individuals, couples, and families.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
Administrative Assistant
Lancaster Bible College
07.2012 - 07.2014
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
House Parent
Christ's Home For Children
03.2011 - 07.2012
- Completed detailed documentation for each resident''s file regarding behavioral observations, incidents reports, progress notes, and other pertinent information.
- Improved overall house functioning through diligent supervision of daily chores, meal preparation, and household maintenance tasks.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Boosted self-esteem among residents by celebrating individual achievements and encouraging personal growth opportunities.
Education
Bachelor of Science - Biblical Studies
Cairn University
Langhorne, PAMaster of Science - Christian Counseling
Cairn University
Langhorne, PA05.2010
Skills
- Building rapport
- Administration and management
- Client Counseling
- Family Dynamics
- Individual Counseling
- Adept at conflict resolution
- Career Counseling
- Coping Methods
- Analytical Thinking
Timeline
Counselor, Program Director, Founder
Parakaleo Discipleship Ministries
02.2023 - Current
Counselor
Pike Creek Psychological Center
04.2016 - 09.2021
Administrative Assistant
Lancaster Bible College
07.2012 - 07.2014
House Parent
Christ's Home For Children
03.2011 - 07.2012
Bachelor of Science - Biblical Studies
Cairn University
Master of Science - Christian Counseling
Cairn University
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