Summary
Overview
Work History
Education
Skills
Timeline
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Heather Nichols

Louisville,KY

Summary

Professional in the manufacturing field, ready to deliver optimal product performance and innovation. Background includes resolving complex issues and contributing to product improvement initiatives. Valued team player who adapts readily to evolving project requirements and focuses on achieving collective goals. Skilled in timely production, quality assurance, and collaborative problem-solving.

Overview

14
14
years of professional experience

Work History

Gig Driver

Instacart & Doordash
07.2023 - Current
  • Customer satisfaction is always number one. I pride myself on communication, efficiency, and quality! I continue to have a high rating with both jobs that I do.

Delivery Driver

Amazon DSP
12.2021 - 07.2023
  • Drove a delivery van and worked with technology to locate addresses and deliver packages to customers on time.
  • Organized a large variety of packages daily.
  • I was also ranked top 10 in customer service!

Assistant Manager

Little Caesars
10.2020 - 08.2021
  • Responsibilities included the following: running shifts of 5-7 employees, designating breaks and work areas, scheduling employees shifts, inventory of the entire store, weekly and periodically, scheduling pepsi truck deliveries, scheduling food truck deliveries, placing the pepsi order bi-weekly, placing the food truck order bi-weekly, accounting for the money in the safe and all the registers, filing daily productivity paperwork and labor violation paperwork, completing new hire paperwork, and training employees on all stations such as; making dough, pressing dough, making bread, prep work, making products, oven, and cashier.

Fabricator/Welder/Production

Silverline Windows
05.2018 - 05.2020
  • The first 7 months I fabricated and designed projects for the production line.
  • I worked with steel, plywood, 2x4's (by 6, by 10, etc.), a few different types of plastic.
  • Since March I have been an operator in production as a Safety Advocate.
  • I operate multiple positions on different production lines based on where the man power is lacking.

Product Technician/Welder

METALSA STRUCTURAL PRODUCTS
08.2016 - 12.2017
  • Working with 5s and safety to produce quality Ford frames, mig welding, organizing my work station, time management

Bartender/Barback

Mad Hatters
02.2016 - 04.2016
  • Customer service, stock, organization, prepare beverages, check and confirm identification, comply with all regulations

Sales Associate/Merchandiser

Hucks Food and Fuel
08.2015 - 01.2016
  • Customer service, stock, organization, floor sales, work with computer and registers

Personal Assistant

Aggieland Tutoring
03.2015 - 07.2015
  • Stock, organization, cleaning, accounting, work with computer software, arranging appointments, filing paperwork, managing databases

Sales Associate/Merchandiser

Aeropostale
10.2014 - 03.2015
  • Customer service, stock, organization, floor sales, work with computer and registers, in charge of all new shipment, prepare and organize new floor sets

Logistics Operator

Tenaris Hickman
11.2013 - 09.2014
  • Tracking of products through heat changes and work order numbers, organization of work area and paperwork, efficient computer knowledge, quality check of product at all times, 5s kaizen, safety

Sales Associate/Cashier

Burlington Coast Factory
03.2012 - 09.2012
  • Customer service, stock, organization, floor sales, work with computer and registers

Sales Associate/Cashier

Deb Shops
01.2012 - 03.2012
  • Customer service, stock, organization, floor sales, work with computer and registers

Logistic Operator

Tenaris Hickman
10.2011 - 01.2012
  • Tracking of products through heat changes and work order numbers, organization of work station and paperwork, efficient computer knowledge, quality check of products at all times, 5s kaizen, safety

Sales Associate/Cake Decorator

Walmart
05.2011 - 09.2011
  • Customer service, stock, organization, floor sales, work with computer and registers, decorate cakes, time management with customer orders

Education

High School Diploma -

Union City High School
Union City, TN
05-2011

Skills

  • Time management

  • Customer service

  • Problem-solving

  • Production scheduling

  • Organizational skills

  • Safety management

  • Fabrication

  • Safety procedures

  • Machine operation

  • Product assembly

Timeline

Gig Driver

Instacart & Doordash
07.2023 - Current

Delivery Driver

Amazon DSP
12.2021 - 07.2023

Assistant Manager

Little Caesars
10.2020 - 08.2021

Fabricator/Welder/Production

Silverline Windows
05.2018 - 05.2020

Product Technician/Welder

METALSA STRUCTURAL PRODUCTS
08.2016 - 12.2017

Bartender/Barback

Mad Hatters
02.2016 - 04.2016

Sales Associate/Merchandiser

Hucks Food and Fuel
08.2015 - 01.2016

Personal Assistant

Aggieland Tutoring
03.2015 - 07.2015

Sales Associate/Merchandiser

Aeropostale
10.2014 - 03.2015

Logistics Operator

Tenaris Hickman
11.2013 - 09.2014

Sales Associate/Cashier

Burlington Coast Factory
03.2012 - 09.2012

Sales Associate/Cashier

Deb Shops
01.2012 - 03.2012

Logistic Operator

Tenaris Hickman
10.2011 - 01.2012

Sales Associate/Cake Decorator

Walmart
05.2011 - 09.2011

High School Diploma -

Union City High School

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