Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Orr

Vacaville,CA

Summary

Dynamic retail sales associate with a proven track record at Express Factory Outlet, excelling in customer service and problem-solving. Recognized for boosting customer satisfaction and fostering teamwork to consistently exceed sales targets. Adept at maintaining a welcoming atmosphere while ensuring compliance with store policies and enhancing the overall shopping experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Express Factory Outlet
09.2021 - 08.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.

Senior Companion Volunteer

Volunteer for Front Porch Senior Companion
08.2022 - 05.2025
  • Actively listened and empathized with clients during difficult times, providing comfort through compassionate conversation and understanding demeanor.

Activities Assistant Volunteer

Pacifica Senior Living/Paramount Senior Living
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and maintained courteous and effective working relationships.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Education

Some College (No Degree) - Human Services/ Physical Education

S C C
Fairfield, CA

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration

Certification

Zumba /Zumba Gold Certification

Yoga Certification

Timeline

Senior Companion Volunteer

Volunteer for Front Porch Senior Companion
08.2022 - 05.2025

Retail Sales Associate

Express Factory Outlet
09.2021 - 08.2025

Activities Assistant Volunteer

Pacifica Senior Living/Paramount Senior Living

Some College (No Degree) - Human Services/ Physical Education

S C C

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