Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Osborn

Round Rock,TX

Summary

Proven track record in enhancing classroom and restaurant operations, notably with Calhoun County Independent School District and Cathy's Restaurant. Excelled in classroom management and problem-solving, driving significant improvements in learning environments and operational efficiency. Demonstrates exceptional organizational ability and team collaboration, consistently achieving and surpassing goals. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

9
9
years of professional experience

Work History

Middle School Teacher

Calhoun County Independent School District
06.2021 - 08.2023
  • Established a positive learning environment through consistent, clear communication with students, parents, and colleagues.
  • Kept classroom organized, clean and safe for students and visitors.
  • Completed in-service and additional training to maintain professional growth.

Restaurant Manager

Cathy's Restaurant
03.2014 - 05.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.

Substitute Teacher

Calhoun County Independent School District
08.2020 - 10.2020

Education

Master of Arts - Education

University of North Texas
Denton, Texas
2021

Bachelor of Arts - Psychology

University of North Texas
Denton, Texas
05.2018

Bachelor of Arts - History

University of North Texas
Denton, Texas
05.2018

Skills

  • Classroom Management
  • Lesson Planning
  • Organizational ability
  • Learning Assessments
  • Problem-solving skills
  • Team Collaboration
  • Verbal and written communication

Timeline

Middle School Teacher

Calhoun County Independent School District
06.2021 - 08.2023

Substitute Teacher

Calhoun County Independent School District
08.2020 - 10.2020

Restaurant Manager

Cathy's Restaurant
03.2014 - 05.2021

Master of Arts - Education

University of North Texas

Bachelor of Arts - Psychology

University of North Texas

Bachelor of Arts - History

University of North Texas
Heather Osborn