Heather Patton
Marengo,IN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Assistant Director of Nutrition Services
OPAA! Food Management
07.2024 - Current
- Develops strong relationships with community leaders to enhance Opaa! opportunities for students.
- Evaluates Opaa! kitchen staff performances through observations and provided constructive feedback for improvement.
- Increased student and school staff engagement by incorporating happiness and caring of their meals presented to them each breakfast and lunch.
- Boost staff morale and departmental performances, establishing clear duties and accountability standards.
- Reducing waste by producing daily meal planning goals by looking at cost per meals.
- Identifies team weak points and implements corrective actions to resolve concerns.
- Oversees food preparation and monitors safety protocols.
- Maintains kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verifies prepared food met standards for quality and quantity before serving to students and staff.
Medical Assistant/Esthetician/Receptionist
Kentucky Center for Cosmetic & Reconstructive Surgery
12.2022 - 05.2023
- Analyze patients' medical history, medication allergies, physical conditions & examination results to verify operations necessity to determine the best treatment
- Maintained a solid knowledge base of all spa and surgery procedures and services
- Answered telephones and gave information to callers, gave directions, took messages, or transferred callers to appropriate individuals
- Conducted research, complied data, and prepared papers for surgeon and patients.
Secretary
ATEX
03.1998 - 02.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Leveraged strong network of global contacts to identify potential business partnerships for clients, fostering mutually beneficial collaborations.
- Prepared detailed import/export documentation to streamline customs clearance procedures for efficient cross-border transactions.
- Built working relationships with clients to foster loyalty and encourage repeat business.
Education
Certified in Medical Assisting -
U.S. Career Institutes
03.2024
Licensed in Esthetics -
Ideal Beauty Academy
Louisville, KY03.2022
Associates Degree - Hospitality Business Management
Sullivan University
Louisville, KY05.2001
High school diploma -
Crawford County Jr-Sr High School
Marengo, IN05.1998
Skills
- Public speaking
- Staff Management
- Creative Direction
- Strategic Planning
- Business Administration
- Training and Development
- Goal Setting
- Organizational skills
- Leadership
- Adaptability
- Time management
Certification
- CPR Certification
- CCMA Certification
- BLS Certification
- Esthetician License
- Cosmetology License
Hobbies
- Christian Public Speaker, has spoken over North America to hundreds of women at Christian Women Conferences.
- 89.9 WBRO Radio Announcer, speaks from scripted materials, such as news reports or commercial messages.
Timeline
Assistant Director of Nutrition Services
OPAA! Food Management
07.2024 - Current
Medical Assistant/Esthetician/Receptionist
Kentucky Center for Cosmetic & Reconstructive Surgery
12.2022 - 05.2023
Secretary
ATEX
03.1998 - 02.2021
Certified in Medical Assisting -
U.S. Career Institutes
Licensed in Esthetics -
Ideal Beauty Academy
Associates Degree - Hospitality Business Management
Sullivan University
High school diploma -
Crawford County Jr-Sr High School
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