Heather Peel
Cambridge,MN
Summary
Accomplished Salon Manager and Bartender/Server with a proven track record, enhancing customer engagement and streamlining operations. Excelled in inventory control and effective problem resolution, boosting satisfaction and efficiency. Adept at fostering team collaboration and implementing innovative marketing initiatives, demonstrating exceptional financial management and communication skills.
Overview
8
8
years of professional experience
Work History
Bartender/ Server
Route 47
Fridley, USA
07.2022 - 12.2024
- Managed the guest ordering experience efficiently.
- Crafted unique signature cocktails and standard drinks.
- Answering phones for takeout orders, answering questions, booking reservations
- Stimulate staff to reach their full potential.
- Implemented systematic cleaning routine.
Bartender / Server
Neighbors
Princeton, USA
02.2022 - 07.2024
- Evaluated procedures for handling pull tabs and etabs during audits.
- Established staff schedules to ensure optimal workflow.
- Maintained an organized and sanitary environment.
- Developed strategic marketing initiatives.
- Ensured stock levels met demand.
- Delivered exceptional customer service through engaging personality, top-quality food and beverages, and inviting atmosphere.
Salon Manager / Stylist
Great Clips
Princeton, USA
11.2021 - 06.2024
- Remaining informed about the newest advancements.
- Delivered exceptional haircut services, consistently pleasing clients.
- Engaged in upselling and utilized promotional tactics to sustain the established style.
- Resolved conflicts efficiently.
- Creating schedules.
Salon Manager
Fantastic Sams
Champlin, USA
12.2019 - 07.2021
- Provided comprehensive hair services including various cutting and chemical processes.
- Managed recruitment and scheduling processes.
- Monitored and upheld rigorous sanitation standards.
- Executed marketing campaigns for increased engagement.
- Managed inventory levels efficiently.
- Ensured high levels of customer satisfaction.
- Coordinated appointments while optimizing time allocation.
Education
Licensed Cosmetologist - Salon Manager
Minnesota School of Cosmetology
Woodbury, MN05.2011
High School Diploma -
White Bear Lake Area Learning Center
White Bear Lake, MN06.2010
Skills
- Customer Engagement
- Effective Time Optimization
- Inventory control
- Financial management
- Effective Problem Resolution
- Clear Communication
- Loyal Employee
- Proficient Expert
- Collaborative Team Member
- Health codes compliance
- Bar restocking
- Patience and tolerance
- Handling difficult customers
References
Available Upon Request
Timeline
Bartender/ Server
Route 47
07.2022 - 12.2024
Bartender / Server
Neighbors
02.2022 - 07.2024
Salon Manager / Stylist
Great Clips
11.2021 - 06.2024
Salon Manager
Fantastic Sams
12.2019 - 07.2021
Licensed Cosmetologist - Salon Manager
Minnesota School of Cosmetology
High School Diploma -
White Bear Lake Area Learning Center
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