Heather Peltier
Vernal,UT
Summary
Developed customer service and administrative skills in healthcare setting, seeking to transition into new field of Pharmacy. Proven ability to manage patient interactions and streamline office operations. Excels in environments requiring attention to detail and effective communication.
Overview
19
19
years of professional experience
Work History
Substitute Teacher
Uintah School Dist.
10.2023 - 05.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Patient Service Representative
Ashley Regional Medical Center
01.2005 - 04.2009
- Participated in ongoing training programs related to HIPAA compliance.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the hospital.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
- Provided compassionate support for patients facing financial challenges, assisting them in navigating available resources and payment options.
- Billed ARMC's Industrial accounts.
- Followed-up on all Worker's Compensation accounts and maintained contact with the Utah Department of Labor during this process.
Education
Pharmacy Technician -
UBTech
Vernal, UT05-2025
48 Semester Hours - General Studies
Utah State University, Uintah Basin
Vernal, UTHigh School Diploma -
Uintah High School
Vernal, UT05-2004
Skills
- Adaptability
- Problem-Solving
- Multitasking and Organization
- Team Collaboration
- Relationship building and management
- Insurance Verification
- Data entry proficiency
- Financial needs determination
- Medical terminology knowledge
- Typing 90 WPM
Timeline
Substitute Teacher
Uintah School Dist.
10.2023 - 05.2024
Patient Service Representative
Ashley Regional Medical Center
01.2005 - 04.2009
Pharmacy Technician -
UBTech
48 Semester Hours - General Studies
Utah State University, Uintah Basin
High School Diploma -
Uintah High School