Heather Perez
Allen,TX
Summary
A driven surgical technologist student who has completed 130 surgical cases. Well rounded in a variety of surgical specialties, including: robotics and cardiothoracic surgery. I'm a growing leader willing to face new obstacles, a detail-oriented team player, and a passionate candidate ready to anticipate the needs of the OR surgical team. As I near the completion of my Associates of Applied Science in Surgical Technology, I'm eager to take the next career step with a foundation of sterile consciousness and a positive aptitude for patient care.
Overview
6
6
years of professional experience
Work History
Part Time Crew Lead
Vineyard Vines
06.2022 - Current
- Trained employees with proper time management and led with the company values to enhance team performance.
- Monitored team members closely to verify work quality and addressed opportunity when appropriate.
- Communicated effectively with upper management and other team members to benefit team growth.
- Exhibited an aptitude for business acumen and analytical thinking to drive profitable results.
Support Associate/Retail Sales Associate
Tory Burch
11.2019 - 11.2022
- Constantly provided help during shipment arrivals and process new merchandise.
- Used efficient communication skills with customers at the register, over the phone, or via email to provide customer satisfaction.
- Maintained a connection with customers through clienteling to help increase personal sales and store metrics.
- Maintained an organized and clean stock room for a safe daily work routine.
Receptionist
Secure Lane Driving School
04.2018 - 11.2019
- Answered phone calls and responded to voicemails to satisfy customer needs.
- Taught bilingual classes (Spanish) to help those excel in their driving experience.
- Managed paperwork and constantly used Microsoft Word/Excel to update client information.
- Helped to manage and update appointments, took care of money handling, and transported students when needed.
Education
Associate of Applied Science - Surgical Technology
Grayson College
Denison, TX07.2024
No Degree - General Studies
Collin County Community College District
McKinney, TX05.2023
Skills
- Time Management
- Motivational Leadership
- Training and mentoring
- Bilingual
- Adaptable
- Open minded
- Organized
- Attention to detail
- Sterile Conscious
- Problem-solving
Timeline
Part Time Crew Lead
Vineyard Vines
06.2022 - Current
Support Associate/Retail Sales Associate
Tory Burch
11.2019 - 11.2022
Receptionist
Secure Lane Driving School
04.2018 - 11.2019
Associate of Applied Science - Surgical Technology
Grayson College
No Degree - General Studies
Collin County Community College District
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