Heather Peterson
Salem
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
2026
2026
years of professional experience
Work History
Bartender /Restaurant Server
McMenamins
03.2016 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Manager
Bar Ten
03.2010 - 06.2014
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Managed orders, vendor relations and managed pars.
- Designed bar's menus and concert posters.
Designer /Assistant Manager
Insty Prints
2001 - 2009
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
- Commuted and managed second location.
Education
High School Diploma -
Flathead High School
Kalispell, MTNo Degree - Graphic And Digital Design Courses
Flathead Community College
Kalispell, MT01-2005
Skills
- Strong multitasking and works well under pressure
- Customer service
- Extensive Management Experience
- Administrative duties
- Highly reliable
- Team player attitude
- Strong Bartender
- Craft Cocktails
- Catering experience
Timeline
Bartender /Restaurant Server
McMenamins
03.2016 - Current
Manager
Bar Ten
03.2010 - 06.2014
Designer /Assistant Manager
Insty Prints
2001 - 2009
High School Diploma -
Flathead High School
No Degree - Graphic And Digital Design Courses
Flathead Community College
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