Park Manager
Heather Peterson
Mississippi Department of Wildlife, Fisheries, and Parks
Hattiesburg,MS
9
years of professional experience
Experienced park manager with a strong background in facility management, staff supervision, budget control, and customer service. Known for coordinating safe, efficient park operations and training teams to deliver consistent visitor support.
Work History
Park Manager
7 Years- Directed park operations, ensuring safe facilities, visitor services, and compliant day-to-day park administration.
- Enforced safety procedures, incident reporting, and emergency response protocols for guests and staff.
- Supervised maintenance staff, scheduling repairs, grounds upkeep, and equipment readiness across park property.
- Coordinated budget activities, purchasing supplies, and monitoring expenditures for efficient resource use.
- Managed campground, cabin, and facility reservations, improving service flow and occupancy accuracy.
- Trained employees on customer service, sanitation standards, and operational procedures to strengthen performance.
Assistant Park Manager
2 Years 3 Months- Managed park staff assignments, resolving workflow issues and supporting consistent service delivery.
- Supervised daily park operations, ensuring compliance with agency policies and visitor service standards.
- Coordinated maintenance schedules for facilities, grounds, and equipment to support safe public access.
- Monitored campground, cabin, and facility reservations to improve occupancy and customer satisfaction.
- Inspected park areas for safety hazards, sanitation needs, and resource protection concerns.
- Responded to visitor inquiries and incidents, providing clear guidance and timely resolution.
- Trained seasonal employees on park procedures, emergency protocols, and customer service expectations.
Education
High School Diploma
Skills
Park equipment management
Heavy equipment operation
Facility maintenance
Trail management
Visitor services
Budget management
Vendor relations
Vendor relations
Staff training
Staff training
Decision-making
Multitasking
Reliability
Teamwork
Customer service
Community partnerships
Financial oversight
Timeline
Park Manager
Mississippi Department of Wildlife, Fisheries, and Parks
2019.11 - CurrentRead More
Assistant Park Manager
Mississippi Department of Wildlife, Fisheries and Parks
2017.08 - 2019.11Read More
Twin Lakes High School
High School Diploma
Read More