Heather Phipps

• Observed students for specific learning styles and planned activities to maximize learning.
• Maintained order and discipline with creative strategies focused on keeping young children occupied and entertained during important lessons.
• Delivered clear, informative lectures on subject matter framed to meet state standards.
• Planned and implemented lessons using various teaching strategies to meet diverse student needs.
• Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
• Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.

Took care of children

Cooked

Cleaned

Taught educational and life skills

• Answered incoming calls promptly and courteously.
• Provided accurate information regarding services offered.
• Assisted customers with payment options and account balances.
• Maintained a professional attitude while handling difficult situations.
• Maintained excellent customer satisfaction through polite, calm demeanor.
• Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.

• Answered incoming calls promptly and courteously.
• Provided accurate information regarding services offered.
• Responded to customer inquiries in a timely manner.
• Communicated effectively with customers both verbally and in writing.
• Maintained a professional attitude while handling difficult situations.
• Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.

• Monitored children's safety and well-being to prevent accidents and falls.
• Enforced rules to teach good manners and maintain safe environment.
• Read stories and played alphabet games to promote early literacy.
• Devised activities helping promote physical and mental development.

• Engaged with others successfully using strong verbal and written communication skills.
• Kept facilities organized, clean and well-maintained to best meet program needs.
• Removed trash and debris from highways, parks and other public locations.
• Served orders to customers at windows, counters and tables.