Heather Plass

Responsible for the custody, supervision, and control of incarcerated individuals in a secure correctional environment.

Housing unit officer duties include inmate supervision, post assignments, institutional count procedures, headcount, cell inspections, behavioral monitoring, inmate movement control, escort procedures, and enforcement of facility rules and security protocols. Identify security risks and intervene in conflicts and disturbances using approved correctional procedures.

Control Room Officer duties include surveillance monitoring, radio communications, and inmate movement coordination to maintain institutional security and operational control.

Perform inmate intake and booking operations, including fingerprinting, photographing, property inventory, classification support, and documentation.

Conduct systematic inmate and housing unit searches and contraband detection procedures to maintain institutional security and prevent prohibited item movement.

Respond to emergencies, disturbances, and critical incidents using incident command principles, use-of-force continuum, defensive tactics, and crisis intervention techniques.

Perform institutional incident documentation and reporting, including inmate behavior reports, rule violation reports, and security incident documentation.

Field Training Officer (FTO) responsibilities include training, mentoring, and evaluating correctional staff in custody operations, housing unit procedures, and institutional security practices.

Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.

Provided direct patient care, assisting with daily living activities, and promoting comfort.

Monitored vital signs (Temperature, blood pressure) and blood sugar levels, and recorded patient information accurately to ensure quality care.

Collaborated with nursing staff to develop and implement individualized patient care plans.

Trained and mentored new nursing assistants on best practices and procedures for patient care.

Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.

Monitored patient behavior and mental health status to ensure safety and well-being.

Assisted in developing individualized care plans based on patient assessments and needs.

Collaborated with multidisciplinary teams to coordinate treatment strategies for patients.

Facilitated group therapy sessions to promote socialization and coping skills among patients.

Led quality improvement initiatives to enhance patient care processes and outcomes.

Implemented behavior modification strategies to improve patients' daily functioning and independence levels.

Assessed patient needs upon admission, gathering information from various sources to inform appropriate intervention strategies