Heather Carlson
Taylorsville
Summary
Dynamic and dependable professional with a strong background in childcare and customer service, notably as a Family Nanny for an individual client. Expert in schedule management and promoting positive behavior, I excel in fostering relationships and ensuring safety. Proven organizational skills and attention to detail enhance my ability to support diverse needs effectively.
Overview
22
22
years of professional experience
Work History
Family Nanny
Individual Client
08.2021 - Current
- Nurtured strong relationships with both parents and child based on trust, respect, empathy, and open communication lines.
- Supervised daily activities and ensured child's safety and well-being.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Coordinated schedules for school and activities.
Cosmetologist
Sanctuary Day Spa and Salon
10.2010 - 03.2015
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Demonstrated high level of customer service.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Orthopedic Administrative Tech.
Mike O'Callahan Federal Hospital
12.2003 - 09.2008
- Managed inventory control processes, maintaining appropriate supply levels of office supplies and equipment.
- Reduced errors in data entry tasks, ensuring accuracy and consistency across all records.
- Provided excellent customer service through prompt response to inquiries, fostering strong client relationships.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Clinic Patient Advocate for last two years.
Education
No Degree - General Studies
Community College of Southern Nevada
Las Vegas, NVCosmetologist - Cosmetology
Cameo College of Essential Beauty
Murray, UT01-2010
High School Diploma -
Eldorado High School
Las Vegas, NV06-2003
Skills
- Safety awareness
- Dependable and responsible
- Schedule management
- Promoting good behavior
- Teamwork
- Attention to detail
- Problem-solving abilities
- Organizational skills
- Educational support
- Childcare expertise
Timeline
Family Nanny
Individual Client
08.2021 - Current
Cosmetologist
Sanctuary Day Spa and Salon
10.2010 - 03.2015
Orthopedic Administrative Tech.
Mike O'Callahan Federal Hospital
12.2003 - 09.2008
No Degree - General Studies
Community College of Southern Nevada
Cosmetologist - Cosmetology
Cameo College of Essential Beauty
High School Diploma -
Eldorado High School
Similar Profiles
JUNFENG QIUJUNFENG QIU
Independent Investor at Individual ClientIndependent Investor at Individual Client
Nikole GrimshawNikole Grimshaw
Elderly Caretaker at Individual ClientElderly Caretaker at Individual Client
Dyamond TaylorDyamond Taylor
Caregiver at Individual ClientCaregiver at Individual Client
Jameson MurrayJameson Murray
Senior Vice President at North American RecoverySenior Vice President at North American Recovery
Carmine ZoellerCarmine Zoeller
Police Sergeant at Louisville Metro Police DepartmentPolice Sergeant at Louisville Metro Police Department