Heather Pluard
Kansas City,MO
Summary
Results-oriented sales professional with a proven track record in the genetic/genomic testing industry. Adept at connecting with physicians and effectively communicating sales recommendations. Well-organized, reliable, and skilled at navigating complex healthcare systems to achieve optimal results.
Overview
27
27
years of professional experience
Work History
Oncology ASR - Plains Region
Myriad Genetics
12.2023 - Current
- Created additional business opportunities for area account executives by cold calling new targets and building relationships with existing top accounts. Consistently ranked 3rd in company, and helped the Kansas City AE move from #35 to #4 this year.
- Helped area account executives reach quotas by ensuring successful test pull-through with customer service, guaranteeing accuracy, and advocating for test release as necessary. Worked the Nebraska territory solo for Q3 and increased sales from 77% to 94% Q4.
- Supplied top accounts with data to drive sales, including weekly Salesforce testing reports, quarterly impact reports, and My Gene History reviews. Became a trusted resource for information and problem solving. Identified and helped resolve a company-wide customer service issue regarding STAT testing. Won Training MVP award.
Social Media Manager
Saint Luke's Health System - Oncology
11.2016 - 01.2020
- Oversaw social media presence on Facebook and aligned posts to include branding and trending ideas. Added an additional 1,000 users in first year.
- Created engaging content and consistently interacted with social media users to expand reach and increase breast cancer awareness.
- Worked with clinical staff and marketing team to ensure marketing goals were met. Also developed relationships with patient advocates
Oncology Account Executive
Sanofi Aventis
06.1998 - 03.2006
- Excelled at promoting Allegra to primary care physicians and allergists. Successfully launched a new bisphosphonate. Won the Nova Sales Award. Served as a Field Trainer and Safety Liaison for the St. Louis metro area.
- Promoted to Oncology Sales in 2001 and successfully marketed Taxotere and Anzemet to oncologists. Achieved Top 10% of Company Sales annually and worked with several counterparts to accomplish goals.
- Earned the trust and respect of office staff and nurses to increase personal access and brand awareness.
Education
Bachelor of Journalism - Journalism, Broadcast, Economics Minor
University Of Missouri
Columbia, MOSkills
- Business Growth and Retention
- Account Relationship Management
- Sales Presentations
- Territory Development
- Problem Solving
- Program Planning
- Interpersonal Communication
- Proficient in Salesforce, Looker, Excel
Accomplishments
- Chairwoman, Nelson-Atkins Museum of Art, CUL Luncheon, 2018
- Chairwoman, Gilda’s Club, Night with a View, 2018
- Chairwoman, Susan G. Komen, Rock the Ribbon, 2018
- Chairwoman, Southwest Boulevard Clinic, Champagne & Chocolate, 2018
Publications
Real Producers Magazine, Article Writer, Freelance, Kansas City, Charlotte, and Atlanta Editions
Smart Women, Smart Money Magazine, Article Writer, Freelance, National Digital Publication
Timeline
Oncology ASR - Plains Region
Myriad Genetics
12.2023 - Current
Social Media Manager
Saint Luke's Health System - Oncology
11.2016 - 01.2020
Oncology Account Executive
Sanofi Aventis
06.1998 - 03.2006
Bachelor of Journalism - Journalism, Broadcast, Economics Minor
University Of Missouri
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