Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Hobbies
Hobbies
Volunteer
Heather Polizzano

Heather Polizzano

Certified Peer Counselor
Spokane,WA

Summary

Hardworking Certified Peer Counselor committed to being a lighthouse of hope while walking with peers through life challenges. Empathetic and resourceful, passionate about empowering people to find their inner wisdom, own solutions, individual goals and support them on that journey. Engaging and outgoing offering compassion and respect while listening and communicating effectively.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Caregiver

Gary Hughes
02.2022 - Current
  • Assist with daily living needs to maintain self-esteem and general wellness.
  • Assist with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engage in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with Gary to deliver emotional support and companionship.
  • Clean house, run errands, manage laundry, and complete weekly grocery shopping.
  • Maintain clean personal areas and prepared healthy meals to support his nutritional needs.
  • Provide safe mobility support to help him move around personal and public spaces.
  • Handle incoming mail, bills and invoices and complete appropriate actions.

Recovery Resource Associate

Community Minded Enterprises
02.2023 - 06.2023

Met with people who were enrolled in SOR and SAS programs which connect them to substance abuse block grants.

This included active listening to find meaning and understand feeling in order to assess needs and create goals with peers.

Furthermore, finding ways these specific grants could assist them as well as making sure they were satisfying the terms of the grant. Such as attending appointments, participating in a recovery circle and meeting their personal goals.

Also used computer programs such as office word to take notes and create documentation of appointments as per grant requirements.

Chef

Eastern Washington University
01.2007 - 06.2010
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Coordinated with team members to prepare orders on time.
  • Utilized culinary techniques to create visually appealing dishes.

Education

No Degree - Early Childhood Education

Spokane Falls Community College
Spokane, WA

Skills

  • Compassionate Care
  • Continuous Development
  • Household Management
  • Social Support
  • Progress Documentation
  • Adaptable to Changing Conditions
  • Remote Conferencing and Communication
  • SMART goal setting

Certification

  • PCHM - Personal Care Homemaker
  • CPC - Certified Peer Counselor

Affiliations

NA - Narcotics Anonymous

Timeline

Recovery Resource Associate

Community Minded Enterprises
02.2023 - 06.2023

Caregiver

Gary Hughes
02.2022 - Current

Chef

Eastern Washington University
01.2007 - 06.2010

No Degree - Early Childhood Education

Spokane Falls Community College

Hobbies

Gardening, painting, sewing, reading, exercising, teaching art, drawing, practicing stoicism and quality time with family.

Hobbies

Gardening, painting, sewing, reading, exercising, teaching art, drawing, practicing stoicism and quality time with family.

Heather PolizzanoCertified Peer Counselor