Heather Ponce

Managed daily operations of therapy clinic with precision and organization.

My Key Responsibilities:

Managed daily office operations, including scheduling, filing, answering phone calls and emails, managing office supplies and equipment, keeping clinic clean and organized, taking payments, checking insurance, creating and maintaining patient charts, managing incoming and outgoing faxes and referrals. Building connections with patients. Follow all hipaa & OSHA and patient confidentiality.

I was a classroom teacher. I worked in every room ranging from newborn to preschool. I had my 40 hours through DCF. I designed and implemented age appropriate lesson plans and activities that promote cognitive, social, emotional, and physical development. I observed and assessed the children’s process, documented milestones, and communicate any concerns or developmental delays to parents and supervisors. I Adhere to all health and safety guidelines, including sanitation, hygiene practices, and emergency procedures. I also assisted in giving tours and giving out rates to new family’s including going over registration paperwork.