Heather Price
Niangua,MO
Overview
21
21
years of professional experience
Work History
Substitute Teacher, K-12
Niangua Schools And Penmac
Niangua, MO
03.2025 - Current
- Distributed learning materials to students for revision and assessment.
- Supported student learning needs with clear instructions and technology.
- Distributed and collected student assignments, quizzes and examinations.
- Engaged special needs students in reinforcement learning and practical activities.
- Used assigned lesson plans to identify student strengths and weaknesses.
- Uphold class discipline to keep students safe and on task.
Lead Preschool Teacher
Adventures Of Learning
Nixa, MO
07.2025 - 06.2026
- Kept classroom clean and organized through regular attention to upkeep requirements.
- Cultivated diverse learning, ample playtime and caring environments to support early childhood success.
- Tracked and informed parents of children's developmental progress.
- Created age-appropriate lesson plans to assist children's social, emotional, and cognitive development.
- Modeled positive behaviors to help improve children's self-esteem and social skills.
- Established routines to help children adjust to school setting.
Team of Experts SR Messaging (Elite Expert)
T-MOBILE USA
Springfield, MO
01.2007 - 06.2025
- Primary goal is to work with my customer base and resolve issues while working as a team, while efficiently resolving complex customers concerns while also deepening customers TMobile relationship.
- Also supporting the team when needed to assist in answering questions, taking escalations, and managing use of be back soon for the five-minute rule.
- Responsible for retaining and adding new customers and managing our teams' profit and loss goals.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Documented, researched, and resolved customer service issues.
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
Interim CRE
T-MOBILE USA
02.2022 - 07.2022
- Worked as interim CRE where my goal was to assist in solving complicated customer issues, trending, pulling data with SQL, managed campaign to reduce high effort customers from calling in by finding a resolution.
T-MOBILE SECURITY
01.2006 - 01.2007
Timeline
Lead Preschool Teacher
Adventures Of Learning
07.2025 - 06.2026
Substitute Teacher, K-12
Niangua Schools And Penmac
03.2025 - Current
Interim CRE
T-MOBILE USA
02.2022 - 07.2022
Team of Experts SR Messaging (Elite Expert)
T-MOBILE USA
01.2007 - 06.2025
T-MOBILE SECURITY
01.2006 - 01.2007