Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Prisco

New Paltz,NY

Summary

Qualified RIS/ PACS Administrator with 5+ years of experience supporting daily operations of Radiology and Cardiology RIS and PACS with a strong background in clinical and non-clinical workflows. Strengths include strong technical acumen, analytics and reporting, and ability to work cross-functionally with IT teams and healthcare professionals. Previous roles have resulted in streamlined processes, improved system performance, and enhanced patient care services.

Overview

8
8
years of professional experience
1
1
Certification

Work History

RIS/ PACS Administrator

Crystal Run Healthcare/ Optum
Middletown, NY
02.2020 - Current
  • Support daily operations of Radiology and Cardiology departments within a multi-specialty medical practice
  • Complete QA and data manipulation within PACS
  • Experience with report writing, data analytics, and creating queries within Microsoft Access and Syngo Workflow
  • Configure and troubleshoot network and DICOM connectivity between modalities and PACS, as well as between PACS and 3rd party applications
  • Maintain and modify RIS scheduling templates to match departmental needs and increase patient access to services
  • Participated in successful implementation of new Radiology infrastructure including a PS360 upgrade and new EMR, RIS, and PACS
  • Maintain and customize RIS to support business needs, such as designing worklists and monitors to enhance Technologist and Radiologist workflows
  • Conduct system analysis and testing to identify and resolve technical issues or inefficiencies

Clerical Supervisor of Diagnostic Imaging

Crystal Run Healthcare
Middletown, NY
07.2017 - 02.2020
  • Assisted with implementation of new service lines, including PET/CT and accredited CT lung cancer screening program
  • Utilized data to analyze radiology scheduling efficiency, and modified workflows to decrease patient disconnect rates and increase patient satisfaction
  • Supervised, trained, and mentored 5 ancillary teams within Diagnostic Imaging department
  • Developed and implemented policies, procedures, and systems for the clerical department
  • Successfully implemented new employee training initiatives to ensure efficient operations

Education

Bachelor of Arts -

SUNY College At Plattsburgh
Plattsburgh, NY

Skills

  • Syngo Plaza (PACS)
  • Syngo Dynamics (Cardiology PACS)
  • Syngo Workflow (RIS)
  • GE ViewPoint
  • Microsoft Access
  • DICOM protocols
  • RIS integration
  • Epic Radiant
  • Change Healthcare PACS & CPACS
  • Powerscribe 360
  • Dynacad, MIM, and other 3rd party applications

Certification

  • Epic Radiant Certified
  • Change Healthcare Enterprise Imaging ASM 200 Webinar Course

Timeline

RIS/ PACS Administrator

Crystal Run Healthcare/ Optum
02.2020 - Current

Clerical Supervisor of Diagnostic Imaging

Crystal Run Healthcare
07.2017 - 02.2020

Bachelor of Arts -

SUNY College At Plattsburgh

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Heather Prisco