Heather Rates (Presti)
Trenton,MI
Summary
Master Hairstylist with comprehensive background in hair cutting, coloring, and styling techniques. Known for creativity and innovation in crafting unique personal aesthetics aligned with client goals. Strong interpersonal skills make it easy to establish rapport with diverse clientele, ensuring satisfaction and repeat business. Previous work demonstrates significant contributions to revenue growth through upselling salon products and services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Educator Assistant
Douglas J Aveda Institute & Salons
Ann Arbor, MI
03.2025 - Current
- Supported students with individual learning needs on the clinic floor and in classroom.
- Supported students with individual learning needs and classroom participation.
- Participated in training sessions to enhance skills and teaching methods.
- Encouraged students to explore learning opportunities while persevering through challenging tasks.
- Supported teachers in implementing new instructional strategies and techniques.
- Implemented behavior management systems according to school policy.
Master Hairstylist
The Mane Salon
Flat Rock, MI
11.2021 - 07.2024
- I maintained relationships with long-term clients while successfully handling building a new clientele in a new area.
- Operated cash registers to receive payments from patrons.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Demonstrated excellent customer service skills by providing friendly advice and recommendations on hairstyles.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Trained or supervised other hairstylists, hairdressers and assistants.
Hairstylist
Detroit Athletic Club
Detroit, MI
12.2019 - 06.2023
- Worked collaboratively with colleagues to grow female clientele in newly renovated space.
- Provided Cutting, Coloring, Extension and Makeup services to guests/members.
- Tracked inventory of supplies used for salon services.
- High ticket sales and client retention. Upsold additional services when appropriate to increase sales volume.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Cosmetology - Cosmetology
Douglas J AVEDA School
Royal Oak, MI12-2009
Skills
- Hair extension application
- Precision haircutting
- Social media promotion
- Color correction specialist/Barbering techniques
- Advanced coloring techniques
- Fashion show styling
- Sanitation practices
- Behavior management
- Conflict resolution
- Time management
- Flexibility and adaptability
Accomplishments
- Graduated with Honors at Douglas J AVEDA Institute
Certification
- Michigan Board of Cosmetology License 2010-current.
- BELLAMI Master Extenionologist Certified
- Redken Color Certified
- ColorSpace & AVEDA Color Certified
- Keratin Complex certified
- AVEDA Cutting Coach Certified
Timeline
Educator Assistant
Douglas J Aveda Institute & Salons
03.2025 - Current
Master Hairstylist
The Mane Salon
11.2021 - 07.2024
Hairstylist
Detroit Athletic Club
12.2019 - 06.2023
Cosmetology - Cosmetology
Douglas J AVEDA School
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