Heather Reich
Vacaville,CA
Summary
Dynamic education leader with a proven track record at Childtime Learning Center, excelling in staff management and regulatory compliance. Skilled in strategic planning and financial administration, I foster a nurturing environment that enhances student engagement and parental involvement, driving operational success and team collaboration.
Overview
17
17
years of professional experience
Work History
Assistant Director
Childtime Learning Center
Vacaville, CA
05.2020 - Current
- Assists the Director in planning work schedules, evaluating staff performance, and developing performance improvement plans.
- Assists with the implementation of Company-provided curriculum, which includes coaching, communicating and interpreting standards with teachers.
- Ensures School compliance with all state-mandated teacher-child ratios; state and municipal statutes and regulations relating to the operation of childcare Schools; state and federal wage and hour laws; and Company policies and procedures.
- Establishes and maintains a safe and healthy learning environment by a) adhering to all Company procedures related to injuries and accidents and b) verbally communicating to students and staff regarding potential hazards or injuries; c) and visually performing safety audits.
- Report suspected child abuse or neglect to local child protective agencies or child abuse hotlines as required by law.
- Assists with staff training sessions based on Director-identified needs and in partnership with the District Manager and the Company’s Training Team.
- Assists the Director by providing feedback to parents regarding the social and intellectual development of their child is provided by School staff and holds conferences with parents twice annually.
- Assists in developing School strategies and teacher trainings to create and maintain an intellectually stimulating and age-appropriate classroom environment through creative means, including the display of student artwork and crafts and other documentation of learning; arranging bulletin boards; and employing digital technology.
- Assists the Director with conducting daily attendance both visually and in writing.
- Fosters a positive work environment by modeling appropriate and professional behavior.
- Maintains an accurate financial accounting of the school operation, in conjunction with the Director, and protects the company’s monetary assets. Assists in planning an annual budget and manages the operational budget as approved, if applicable.
- Understands and articulates Company brand positioning, Company values and selling points, and Company curriculum and program offerings to School staff, families, and prospective parents.
- Conducts engaging tours with prospective families; and converts marketing strategies to higher student headcount by responding, verbally or via e-mail, to prospective family inquiries regarding curriculum, cost, and other prospective family questions.
- Recruits, hires, trains and develops talent, as directed by the Director, and ensures that staff members receive their job descriptions, company policies and procedures, and other orientation information.
- Maintains current substitute list, if applicable. Prepares and forwards all personnel records and forms as required to District Manager/Support Central in a timely manner.
- Monitors cleanliness of the school. May clean classroom by sweeping, mopping, and disposing of trash. Ensures daily cleaning checklists are conducted and School is tour-ready.
Team Lead
Childtime Learning Center
Vacaville, CA
11.2016 - 05.2020
- Served as the Safety Captain for the school and is responsible for understanding, communicating and implementing policies, processes and procedures as outlined in the Safety Captain training modules.
- Models and verbally coaches appropriate conduct and effective teaching practices for other teachers in the school building.
- Provides exceptional customer service to families and children by maintaining strict confidentiality; interfacing with clients to understand their needs; and responding to all questions, verbally or via email, in a friendly, timely, and professional manner. Effective customer service requires the Team Lead to provide walking tours to showcase the school to prospective families and effectively communicating offerings to families.
- Implements the Company-provided curriculum, which includes communicating and interpreting, both verbally and in writing, instruction in ten learning domains, by preparing written, age-appropriate lesson plans on a weekly basis.
- Creates and tailors each weekly, age-appropriate lesson plan to the different learning levels of each child by visually observing the development of each child; listening to the verbal feedback from each child during classroom activities; and critically measure how to formally and informally assess for learning.
- Interacts with children and models socially appropriate behavior on the playground and in the classroom by developing and participating in physical activities that require frequent standing, kneeling, bending, stooping, and lifting to engage each child.
- Conducts regular a) classroom observations and b) formal and informal assessments that reflect the age-appropriate interests of children in the Team Lead’s classroom.
- Establishes and maintains a safe and healthy learning environment and adhering to all Company procedures related to injuries and accidents
- Verbally communicating to students, staff, and/or the Director regarding potential hazards or injuries.
- Visually performing safety checklists as assigned; and d) visually ensuring Face-to-Name is completed and utilized.
- Communicates, both verbally or in writing, suspected child abuse or neglect to local child protective agencies or child abuse hotlines as required by law.
- Employs the regular use of digital technology in the classroom, including the effective use of SproutAbout and Face-to-Name, which requires the ability to visually identify students.
- Provides daily, written and oral feedback to parents regarding the social and intellectual development of their child and conducts face-to-face conferences with parents twice yearly.
- Attends, in-person, all staff training sessions and meetings at the direction of the school director.
- Treats each child with respect and dignity by recognizing and considering the unique background of each child, including children with disabilities, special talents and interest, style and pace of learning.
- Creates and maintains an intellectually stimulating and age-appropriate classroom environment through creative means, including the display of student artwork and crafts and other documentation of learning; arranging bulletin boards; and employing digital technology.
Lead Preschool Teacher
Merryhill Preschool
Sacramento, CA
06.2009 - 06.2016
- Cultivated a nurturing classroom environment promoting social, emotional, and cognitive growth among students.
- Led staff training sessions focusing on best practices in early childhood education and classroom management.
- Facilitated engaging learning activities incorporating play-based methods to enhance student participation and interest.
- Assisted and supervised children through entire school day.
- Established strong relationships with parents through regular communication regarding their child''s progress, fostering increased parental involvement in the educational process.
- Utilized books, songs and games to engage students.
- Submitted weekly lesson plans.
- Managed classroom materials efficiently, ensuring availability of necessary resources for daily activities and reducing waste.
- Collaborated with fellow teachers to develop curriculum and share best practices, improving overall classroom effectiveness.
- Prepared pre-class materials.
- Planned educational opportunities based on children's interests.
Education
No Degree - Early Childhood Education
Solano Community College
Fairfield, California, CA09-2014
Skills
- Staff management
- Regulatory compliance
- Staff development
- Meeting facilitation
- Task delegation
- Financial management
- Financial administration
- Operations management
- Business goals
- Organizational skills
- Problem-solving
- Computer skills
- Team leadership
- Problem resolution
- Customer service
- MS office
- Scheduling and coordinating
- Training and development
Accomplishments
- Supervised team of 22 staff members.
- Assisted in our NECPA certification
Timeline
Assistant Director
Childtime Learning Center
05.2020 - Current
Team Lead
Childtime Learning Center
11.2016 - 05.2020
Lead Preschool Teacher
Merryhill Preschool
06.2009 - 06.2016
No Degree - Early Childhood Education
Solano Community College