Heather Reitinger
Paola,KS
Summary
Patient-focused Certified Nursing Assistant with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Deduction Specialist
Huhtamaki
01.2023 - 02.2024
- Research and work open deductions daily
- Process appropriately depending on outcome of research by clearing or rejecting deductions in Blacksmith system
- Contact customers and field sales for documentation and back-up to determine validity of deductions
- Contact customer for re-payment of invalid deductions and collect on invalid deductions
- Work with logistics to obtain Proof of Delivery for verification of deductions related to shipping errors
- Enter and maintain Foodservice pricing programs in Blacksmith system
- Process debit and credit requests for assigned accounts
- Manage cash-on-account balance held in accounts receivable to ensure the balance is maintained at a reasonable level
- Participate in meetings to drive efficiencies in processes and systems
- Assist with pulling data/support to support annual audit
- Strong communication skills with an ability to work with external customers as well as with various levels of management.
Credit Analyst/Accounts Receivable Specialist
Ascend Learning (Contract)
07.2020 - 12.2022
- Business-to-business collections
- Review monthly bad debt
- Process credit card payments for customers
- Respond to customer emails and phone calls
- Work credit mailbox to assist with customer requests or disputes
- Make phone calls to address outstanding balances
- Work with AR and Customer service to assist customers
- Contact sales to assist with account disputes and review contracts
- Provide invoice/credit copies to the customer as requested
- Provide proof of deliveries as need to customer as requested
- Send out monthly statements at the beginning of every month
- Maintain monthly housekeeping on customer accounts
- Review deductions made by customers and work with logistics to obtain appropriate documentation.
Accounts Receivable Specialist
Examinetics (Contract)
08.2019 - 03.2020
- Business-to-business collections
- Ran weekly aging reports
- Met weekly for bad debt/past due accounts
- Processed billing, separated invoices, and emailed/submitted invoices through portals
- Worked AR mailbox to separate credit card payments and remittances
- Answer email questions per customer request
- Other AR responsibilities.
Credit Analyst
Vista Outdoor (Bushnell)
06.2017 - 08.2019
- Reconciles customer account balances as appropriate
- Make calls to address outstanding balances
- Determine credit worthiness of new and existing customers
- Obtain invoice and statement copies and send to customers as requested
- Provide consultation on settlement opportunities and payment plans
- Process credit card transactions and refunds
- Review all daily deductions and process accordingly (shortages, pricing errors, returns, CO-OP)
- Run monthly chargeback reports
- Work with sales to determine deductions are taken appropriately by customer contract
- Review cash-on account balances
- Assist with pulling data/support to support annual audits.
Accounts Receivables
Vista Outdoor (Bushnell)
07.2012 - 06.2017
- Post daily cash payments, wires, credit cards
- Process credit card transactions and refunds
- Run monthly chargeback reports
- Research shortages and file claims as necessary (pull POD’s/BOL)
- Review all daily deductions and process accordingly.
Education
Certified Nursing Assistant
Mid-America College of Health Sciences
Merriam, KS04.2024
High School Diploma -
Olathe South High School
Olathe, KS05.2000
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Basic Life Support
- HIPAA Compliance
- Bathing Assistance
Certification
Certified Nursing Assistant
Timeline
Deduction Specialist
Huhtamaki
01.2023 - 02.2024
Credit Analyst/Accounts Receivable Specialist
Ascend Learning (Contract)
07.2020 - 12.2022
Accounts Receivable Specialist
Examinetics (Contract)
08.2019 - 03.2020
Credit Analyst
Vista Outdoor (Bushnell)
06.2017 - 08.2019
Accounts Receivables
Vista Outdoor (Bushnell)
07.2012 - 06.2017
Certified Nursing Assistant
Mid-America College of Health Sciences
High School Diploma -
Olathe South High School
Certified Nursing Assistant
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