Summary
Overview
Work History
Education
Skills
Certification
Timeline
Maria Bustamante

Maria Bustamante

Streamwood,IL

Summary

Dynamic Accounts Receivable Lead with 15 years of collections experience at Lightspeed DMS. Expert in ERP systems like SAP and Oracle, I enhanced team productivity through automation initiatives and training. Bilingual and task-oriented, I fostered strong client relationships, significantly reducing outstanding receivables while ensuring compliance with industry regulations.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Deduction Specialist

Carlin Group
  • Maintained accurate records by reconciling customer accounts and promptly resolving discrepancies.
  • Contributed to the continuous improvement of processes and procedures within the accounts receivable department, leading to increased accuracy, efficiency, and overall team performance.
  • Provided exceptional customer service by promptly addressing client inquiries, clarifying billing issues, and resolving disputes in a timely manner.
  • Contributed to the successful implementation of a new accounting system that streamlined workflows and improved overall efficiency in managing accounts receivable tasks.
  • Expedited cash application process by automating manual tasks, leading to increased accuracy and faster turnaround times.
  • Collaborated with sales teams to ensure timely billing and resolve any client disputes or issues.
  • Spearheaded initiatives aimed at increasing automation within the AR department, resulting in reduced workloads for staff members while maintaining high levels of data accuracy.
  • Increased team productivity by training new hires in accounts receivable procedures and software applications.
  • Optimized credit control processes, minimizing financial risks while maintaining healthy business relationships with clients.
  • Played a key role in the successful completion of annual audits, providing required documentation and supporting data for external auditors to review.
  • Partnered with cross-functional teams to address invoicing errors proactively, preventing potential delays in payment processing.
  • Enhanced efficiency, processing a high volume of invoices with accuracy and speed.
  • Developed strong relationships with clients, fostering trust and ensuring prompt payment of invoices while avoiding disputes or misunderstandings.
  • Reduced outstanding receivables for enhanced financial stability through diligent follow-up on overdue invoices and effective communication with clients.

Accounts Receivable Lead

Lightspeed DMS
02.2022 - 05.2025
  • Maintained accurate records by reconciling customer accounts and promptly resolving discrepancies.
  • Contributed to the continuous improvement of processes and procedures within the accounts receivable department, leading to increased accuracy, efficiency, and overall team performance.
  • Provided exceptional customer service by promptly addressing client inquiries, clarifying billing issues, and resolving disputes in a timely manner.
  • Contributed to the successful implementation of a new accounting system that streamlined workflows and improved overall efficiency in managing accounts receivable tasks.
  • Expedited cash application process by automating manual tasks, leading to increased accuracy and faster turnaround times.
  • Collaborated with sales teams to ensure timely billing and resolve any client disputes or issues.
  • Spearheaded initiatives aimed at increasing automation within the AR department, resulting in reduced workloads for staff members while maintaining high levels of data accuracy.
  • Increased team productivity by training new hires in accounts receivable procedures and software applications.
  • Optimized credit control processes, minimizing financial risks while maintaining healthy business relationships with clients.
  • Played a key role in the successful completion of annual audits, providing required documentation and supporting data for external auditors to review.
  • Partnered with cross-functional teams to address invoicing errors proactively, preventing potential delays in payment processing.
  • Enhanced efficiency, processing a high volume of invoices with accuracy and speed.
  • Developed strong relationships with clients, fostering trust and ensuring prompt payment of invoices while avoiding disputes or misunderstandings.
  • Reduced outstanding receivables for enhanced financial stability through diligent follow-up on overdue invoices and effective communication with clients.

Billing Specialists

Summit Group
04.2018 - 09.2019
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
  • Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
  • Reduced errors in financial records by conducting regular audits of billed accounts.
  • Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
  • Enhanced customer satisfaction with timely and accurate invoice generation.
  • Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Maintained up-to-date knowledge of billing regulations and compliance requirements, ensuring adherence to legal standards.
  • Proactively addressed potential billing discrepancies by conducting pre-billing audits.
  • Identified opportunities for process improvement, leading to more streamlined billing operation.

Education

Accounting And Finance

SIU, Carbondale, IL

Skills

    Proficient on ERP systems - Salesforce, SAP, Oracle & Netsuite

    Knowledgeable on SaaS systems

    Bilingual

    15 yrs Collections experience

    Fast learner

    Task oriented

Certification

Oracle Fusion Application Certification

Timeline

Accounts Receivable Lead - Lightspeed DMS
02.2022 - 05.2025
Billing Specialists - Summit Group
04.2018 - 09.2019
Deduction Specialist - Carlin Group
SIU - , Accounting And Finance
Maria Bustamante