Heather Reitter
Grand Rapids,MN
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Self motivated work ethic to perform effectively in independent or team settings. Creates positive relationships/environments with and for members. Achieves consistent positive feed back by developing innovative fitness programs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Attendance Secretary
ISD 318
09.2012 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Deliver excellent customer service through prompt responses to inquiries, addressing concerns effectively, and building strong relationships.
- Ensure accurate record-keeping with diligent data entry and database management for students.
Group Fitness Instructor
Itasca County Family Ymca
04.2004 - Current
- Cultivate a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly classes for members with consistent participation and positive feedback.
- Demonstrate modified routines with regressions and progressions to meet diverse fitness levels.
- Promote overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
Fitness Center Attendant
Itasca County Family Ymca
09.2017 - 05.2018
- Enhanced member experience by providing exceptional customer service and maintaining a clean, welcoming fitness center environment.
- Managed inventory of gym supplies, ensuring adequate stock levels for uninterrupted operations while minimizing waste.
- Promoted additional services offered at the fitness center such as personal training sessions or specialized classes to increase revenue streams without being overly salesy.
Education
Associate of Arts - Nursing (2 Year RN)
University of South Dakota
Vermillion, SD05-1994
Bachelor of Science - Biology
St. Cloud State University
St. Cloud, MN08-1990
Skills
- Microsoft Word
- Microsoft Excel
- Customer and client relations
- Deadline-oriented
- Professional
- Detail-oriented
- Filing
- Scheduling and calendar management
- Motivating
- Group and individual instruction
Certification
- CPR
- Foundations of Group Exercise
- Healthy Living Principles
- Yoga Fit
- Pilates
- Barre Blend
- TRX
Timeline
Fitness Center Attendant
Itasca County Family Ymca
09.2017 - 05.2018
Administrative Assistant/Attendance Secretary
ISD 318
09.2012 - Current
Group Fitness Instructor
Itasca County Family Ymca
04.2004 - Current
Associate of Arts - Nursing (2 Year RN)
University of South Dakota
Bachelor of Science - Biology
St. Cloud State University
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