Detail-oriented administrative professional with over 10 years of experience in education, mortgage lending, and title and escrow services. Skilled in records management, customer service, document preparation, compliance, and coordinating multiple priorities in fast-paced environments.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Attendance Secretary/Administrative Assistant
Cascade School District
Turner, OR
09.2019 - Current
Manage daily attendance records using student information systems.
Coordinate communication between teachers, parents, and administration regarding student attendance issues.
Maintain confidentiality of student records while ensuring compliance with district policies and regulations.
Maintain confidentiality of student information by adhering strictly to FERPA guidelines when handling sensitive data.
Collaborate effectively with other administrative staff members for seamless coordination during events such as report card distribution or parent-teacher conferences.
Serve as the point of contact for all attendance-related inquiries from students, parents, teachers, and administrators.
Answer phone calls and messages from parents concerning attendance.
Handle parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
Assist teachers with any urgent needs.
Mortgage Loan Assistant
Academy Mortgage Corporation
Salem, OR
04.2017 - 05.2019
Assisted loan officers in processing mortgage applications and documentation.
Coordinated communication between clients and underwriting teams to ensure timely approvals.
Reviewed and organized financial documents for accuracy and compliance with lending guidelines.
Communicated with customers daily to request information and complete paperwork.
Expedited closings by coordinating effectively with title companies and attorneys throughout the settlement process.
Worked with applicants to obtain missing details and verify information.
Updated all parties on regular basis regarding status of loan.
Escrow Assistant
Fidelity National Title Insurance Company
Salem, OR
10.2014 - 04.2017
Coordinated communication between clients and title agents to ensure smooth transaction processes.
Managed document preparation and reviewed files for accuracy and compliance with regulations.
Assisted in resolving title issues by conducting thorough research and analysis of property records.
Facilitated escrow closings by preparing necessary documentation and ensuring timely funding disbursement.
Maintained open communication with lenders, brokers and borrowers.
Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
Prepared estimated closing statements for buyer and seller.
Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
Returned executed loan packages to lender for review and approval in accordance with lender instructions.
Examined purchase and sale agreement for potential items of concern and addressed immediately.
Escrow Officer
First American Title Insurance Co
Salem, OR
01.2005 - 05.2010
Facilitated smooth escrow transactions by coordinating with buyers, sellers, and lenders.
Managed title searches and resolved title issues to ensure clear property ownership.
Prepared and reviewed closing documents for accuracy and compliance with regulations.
Streamlined processes to enhance operational efficiency in escrow transactions.
Mentored junior staff on escrow procedures and best practices for customer service.
Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.