Michelle Bowie
Powell,Wyoming
Summary
Office manager with extensive experience in managing essential business functions across diverse environments. Proven ability to enhance productivity and service quality through analytical optimization strategies. Highly organized with a strong focus on task prioritization and deadline management.
Overview
35
35
years of professional experience
Work History
Attendance Secretary-Harbor Ridge Middle School
Peninsula School District
Gig Harbor, Wa
04.2017 - Current
- Managed daily attendance records for students and staff, ensuring accuracy and timeliness.
- Coordinated communication between parents and administration to resolve attendance concerns and enhance student support.
- Resolved attendance-related inquiries efficiently, providing clear solutions and support.
- Processed absence notifications promptly to maintain up-to-date records.
- Maintained accurate student enrollment data within district systems for streamlined access.
- Compiled detailed attendance reports to inform administrative meetings and support strategic decision-making.
- Supported school events by tracking participation metrics to gauge engagement.
- Organized substitute teachers during staff absences to maintain continuity in classroom operations.
Office Manager
Peninsula School District
Gig Harbor, Wa
02.2023 - 10.2025
- Managed daily office operations and administrative tasks for school district.
- Oversaw inventory and procurement of office supplies, ensuring availability and cost-effectiveness.
- Developed office policies that streamlined workflow and enhanced operational efficiency.
- Implemented filing systems that improved document organization and accessibility for staff.
- Trained new administrative staff on procedures and systems usage.
- Maintained records of student enrollment and attendance for reporting requirements.
- Supported communication among staff, parents, and community members effectively.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services.
Secretary/Jr. Processor/ Assistant to Operations Manager
Primary Residential Mortgage Company
Tacoma, Wa
08.2015 - 04.2017
- Scheduled meetings and appointments for mortgage company, ensuring efficient use of time for executives and clients.
- Facilitated communication between clients and loan officers, enhancing clarity and responsiveness in loan processing.
- Assisted with processing mortgage applications and verifying client details.
- Organized and maintained filing systems for loan documents and client information, improving retrieval efficiency and compliance.
- Performed accurate data entry into computer systems.
- Prepared various documents using Microsoft Office applications.
- Answered incoming phone calls, responding to inquiries and transferring calls appropriately.
- Maintained office supplies inventory and ordered materials.
Transportation/School Bus Driver
Central Kitsap School District
Silverdale, Wa
04.2015 - 08.2015
- Transported students safely to school and events, ensuring timely arrivals and adherence to schedules.
- Operated vehicles according to traffic laws, enforcing safety protocols for all passengers.
- Managed student behavior on bus, ensuring safe and orderly environment.
- Conducted routine vehicle inspections to verify compliance with safety regulations.
- Assisted in emergency procedures and first aid, responding quickly in critical situations.
- Monitored routes for adjustments and coordinated with dispatch to address delays or changes promptly.
- Communicated with parents and staff about transportation schedules and concerns, fostering strong relationships for efficient operations.
- Maintained accurate records of mileage, fuel usage, and attendance for reporting purposes.
Transportation/School Bus Driver
Snohomish School District
Snohomish, Wa
09.2012 - 04.2015
- Transported students safely to school and events, ensuring timely arrivals and adherence to schedules.
- Operated vehicles according to traffic laws, enforcing safety protocols for all passengers.
- Conducted routine vehicle inspections to verify compliance with safety regulations.
- Managed student behavior on bus, ensuring safety and promoting a positive environment.
- Assisted in emergency procedures and first aid, responding quickly in critical situations.
- Monitored routes for adjustments, coordinating with dispatch to ensure timely responses to delays or changes.
- Communicated with parents and staff about transportation schedules and concerns, fostering strong relationships and trust.
- Maintained accurate records of mileage, fuel usage, and attendance for reporting purposes.
Wholesale Funder
Countrywide Funding Corp.
Bellevue, Wa
01.1992 - 01.2002
- Processed various mortgage loans, including FHA, VA, conventional, and jumbo products.
- Coordinated funding requests with lenders and settlement agents, streamlining workflow and enhancing communication.
- Managed pipeline of over 200 loans during peak periods to ensure timely processing.
- Conducted quality control checks on funded loans to verify information and compliance.
- Reviewed loan documents to ensure accuracy and compliance with regulations, reducing potential risks.
- Communicated effectively with borrowers to clarify documentation requirements and resolve queries.
- Maintained detailed records of all loan funding activities in company database.
- Educated clients on debt repayment strategies while assisting with loan applications to improve financial literacy.
Education
High School Diploma -
SNOHOMISH HIGH SCHOOL
Snohomish, WA06-1992
Skills
- Microsoft Office
- Outlook
- Scheduling
- Filing systems setup
- Expert customer service
- Resourceful
- Database reporting
- Enrollment reporting
- Attendance
- Office budget management
- Supply ordering
- Logistics coordination
- Financial account management
- Attendance management
- Data entry
- Office administration
- Document organization
- Reporting accuracy
- Recordkeeping
- Communications coordination
- Inventory management
- Policy development
- Event support
- Time management
- Problem solving
- Team collaboration
- Training and mentoring
- Customer service
- Employee supervision
- Clear communication
- Business administration
- Administrative support
- Calendar management
- Coordination scheduling
- Performance improvement
- Employee training
- Customer relations
- Payroll administration
- Data retrieval
- Office management
- Financial accounting
- Project management
- Financial tracking
- Vendor engagement
- Report preparation
- Staff hiring
- Billing administration
- Financial reconciliation
- Workflow planning
- Staff training
- Budget administration
- Budgetary planning
- Document control
- Supply management
- Team leadership
- Banking process management
- Database administration
- Financial reporting
- Clerical support
- Optimizing workflows
- Documentation and control
- Expense reporting
- Relationship building
- Staff management
REFERENCES
DR KATJA RIMMELE
253-576-6900
BRIAN WICKENS
RETIRED ASST PRINCIPAL
253-318-8222
Timeline
Office Manager
Peninsula School District
02.2023 - 10.2025
Attendance Secretary-Harbor Ridge Middle School
Peninsula School District
04.2017 - Current
Secretary/Jr. Processor/ Assistant to Operations Manager
Primary Residential Mortgage Company
08.2015 - 04.2017
Transportation/School Bus Driver
Central Kitsap School District
04.2015 - 08.2015
Transportation/School Bus Driver
Snohomish School District
09.2012 - 04.2015
Wholesale Funder
Countrywide Funding Corp.
01.1992 - 01.2002
High School Diploma -
SNOHOMISH HIGH SCHOOL