Dedicated administrative professional with three years of experience supporting daily office operations, managing records, maintaining confidentiality, generating detailed reports, and coordinating communication with students, families, staff, and administrators. Experienced in bookkeeping and maintaining financial records for a family-owned trucking business. Strong organizational, communication, problem-solving, and customer service skills, with a Bachelor of Science in Applied Leadership from Minnesota State University, Mankato, expected May 2027, and coursework focused on administrative leadership, planning, and organizational management.
Overview
9
9
years of professional experience
Work History
High School Attendance Secretary
Independent School District 241
Albert Lea, MN
01.2023 - 01.2026
Managed daily attendance records and maintained accurate student information in accordance with district and state requirements.
Generated accurate attendance reports to assist school administrators and staff in monitoring student attendance trends.
Coordinated effective communication among administrators, teachers, counselors, students, and families to ensure alignment on attendance policies.
Assisted administrators with attendance policies, student records, truancy concerns, and related administrative matters.
Maintained confidentiality and accuracy when handling sensitive student and family information.
Served as a primary point of contact for parents, students, visitors, and staff, providing professional assistance and directing questions and concerns appropriately.
Answered and directed calls using a multi-line phone system while managing competing priorities at the main office desk.
Entered, maintained, and retrieved information accurately while meeting deadlines and managing a high volume of daily requests.
Supported daily office operations by managing filing, copying, scanning, and supply ordering to maintain a well-organized environment.
Demonstrated strong organization, professionalism, customer service, communication, and time-management skills.
Self-Contained Elementary Special Education Paraprofessional
Independent School District 241
Albert Lea, MN
01.2019 - 01.2023
Supported students with diverse learning needs by collaborating with teachers, administrators, families, and specialized service providers to enhance individualized learning experiences.
Implemented individualized accommodations and behavior-support strategies for students.
Collaborated with multidisciplinary teams including speech, occupational and physical therapy, psychology, and other educational professionals.
Maintained clear communication and accurate information to effectively support students and ensure cohesive collaboration among team members.
Responded effectively to changing circumstances and competing priorities in a busy school environment.
Applied problem-solving, conflict-resolution, communication, and critical-thinking skills to address challenges and facilitate positive outcomes for students.
Built professional relationships with students, families, and coworkers through dependable communication and teamwork.
Retail Sales Associate
SAS Retail Services
Albert Lea, Minnesota
07.2018 - 07.2019
Kept sales floor displays organized and maintained stock levels.
Processed transactions and returns on point-of-sale systems quickly and accurately.
Collaborated with team members to exceed sales goals and enhance promotional effectiveness.
Partnered with team members to consistently meet sales targets and foster a positive work environment.
Promoted special offers and discounts to encourage additional purchases.
Created engaging displays to attract customers and drive sales.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Home Health Aide
Allied Home Health
Albert Lea, Minnesota
01.2017 - 06.2018
Assisted clients with bathing, dressing, and incontinence care.
Provided personal care to clients, assisting with daily living activities.
Monitored clients' health, recording vital signs and reporting changes.
Monitored vital signs such as temperature, pulse rate, blood pressure.
Assisted in ambulation and exercise routines for clients.
Assisted clients in repositioning themselves in bed and safely transferring to standing or walking positions. in bed, stand or walk using proper body mechanics techniques.
Developed trusting relationships, ensuring emotional support for clients.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Documented care provided in detailed reports for continuity of services.
Recorded daily notes about client conditions, treatments provided and progress made.
Maintained clean and well-organized environment for client happiness and safety.
Prepared meals and snacks according to prescribed diets.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Education
Bachelor of Science - Applied Leadership
Minnesota State University
Mankato, MN
05-2027
Skills
Data Entry & Recordkeeping
Report Generation
Confidential Information Management
Office Operations
Administrative Support
Microsoft Office
Multi-Line Phone Systems
Organization & Filing
Customer Service
Communication & Coordination
Time Management
Adaptability
Problem-Solving
Team Coordination: Collaboration, problem-solving, adaptability, critical thinking, accountability, relationship building
Timeline
High School Attendance Secretary
Independent School District 241
01.2023 - 01.2026
Self-Contained Elementary Special Education Paraprofessional
Attendance Secretary-Harbor Ridge Middle School at Peninsula School DistrictAttendance Secretary-Harbor Ridge Middle School at Peninsula School District