Heather Rhoades
Benton,AR
Summary
Compassionate Life Skills Coach helping members develop important skills in self-care, nutrition and social interaction. Uses instruction and hands-on support to model positive behaviors and train in important techniques like grooming and paying bills. Offers expert assistance for routine needs and emergency situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Life Skills Coach
Birch Tree Communities
08.2023 - Current
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
- Provided insight and ideas to promote member growth.
- Helped members to identify challenges and set goals.
- Identified obstacles to learning in collaboration with adult learners and provided positive reinforcement for performance.
- Promoted proper sanitation by training on important cleaning tasks in kitchens and bathrooms.
Service Advisor
CRG Diesel & Automotive
02.2019 - 05.2020
- I Worked with customers to determine their vehicle issues, determining a time time for the repairs, assisted the technician in conveying messages to customers with details about their repairs
- I ordered parts, wrote the repair orders and answered the phones
- I left due to covid hitting and having kids
- There was no school or babysitters.
Parts Specialist
Advance Auto Parts
07.2018 - 02.2019
- I delivered parts to local shops and assisted customers
- I quit to work at CRG due to pay increase.
Driver/floater
O'Reilly Auto Parts
06.2014 - 08.2016
- I would deliver parts to local shops and between deliveries I would stock parts or help work the counter helping customers
- I quit to work at ranger for better job opportunity
Pharmacy Technician
Walmart
03.2014 - 08.2016
- I would input prescription orders into the system, fill orders, and check out customers
- I quit to work at ranger for better job opportunities
- Early childhood development technician
Ascent - Mountain Home
05.2009 - 04.2011
- I took care of special needs children
- We taught them and played with them
- I quit due to my husband at the time being in the army and he received orders to a post in Louisiana.
Education
High school diploma -
Flippin High School
Flippin, ARSkills
- Sales
- Salesforce
- Microsoft Word
- Retail Sales
- Time Management
- Pharmacy Technician Experience
- Certifications and Licenses
- Driver's License
- Supporting Daily Living Needs
- Member Documentation
- Problem-Solving Skills
- Life Support Technique Skills
- Emotional Support
Certification
QBHP
Timeline
Life Skills Coach
Birch Tree Communities
08.2023 - Current
Service Advisor
CRG Diesel & Automotive
02.2019 - 05.2020
Parts Specialist
Advance Auto Parts
07.2018 - 02.2019
Driver/floater
O'Reilly Auto Parts
06.2014 - 08.2016
Pharmacy Technician
Walmart
03.2014 - 08.2016
Ascent - Mountain Home
05.2009 - 04.2011
High school diploma -
Flippin High School
QBHP
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