Heather Richards
St. Augustine
Summary
Personable and organized individual with strong multitasking abilities and excellent communication skills. Familiar with office software and data entry. Committed to supporting team efficiency and ensuring smooth operations.
Overview
2
2
years of professional experience
Work History
Warehouse Packer
Fishbites
11.2022 - Current
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Key Holder
Torrid
11.2022 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
- Developed and maintained strong relationships with customers to establish rapport and build trust.
Education
High School Diploma -
St. John’s Technical High School
Saint Augustine, FL05.2020
Skills
- Punctual and reliable
- Attention to detail
- Teamwork
- Time management
- Adaptable to change
- Data entry
- Documentation and reporting
- Quick learner
- Customer service
- Dependable and reliable
- Cash register operations
Timeline
Warehouse Packer
Fishbites
11.2022 - Current
Key Holder
Torrid
11.2022 - Current
High School Diploma -
St. John’s Technical High School
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