Heather Rickman
Pittsburgh,PA
Summary
Certified X-Ray Technologist with expertise in patient preparation, imaging processing, and radiologic equipment operation. Contributed to high-quality patient care through adherence to safety standards and efficient workflow within medical imaging facilities. Collaborated with interdisciplinary teams to enhance operational efficiency and deliver effective diagnostic imaging services.
Overview
4
4
years of post-secondary education
21
21
years of professional experience
Work History
Xray tech
UPMC Magee Women's Hospital
Pittsburgh, Pennsylvania
02.2010 - 09.2022
- Operated X-ray equipment to conduct diagnostic imaging procedures, ensuring high-quality results for accurate diagnoses.
- Prepared patients for imaging by clearly explaining procedures and positioning them for optimal image capture.
- Collaborated with radiologists to ensure accurate image capture and quality.
- Led training sessions for new staff on X-ray procedures and protocols, enhancing team competency in imaging techniques. new staff on X-ray protocols and safety measures.
- Monitored patient comfort and responded to concerns during procedures.
- Followed established protocols for radiation safety and infection control practices.
- Performed imaging procedures according to established protocols.
Shift Supervisor
CVS Pharmacy
Venetia, Pennsylvania
09.2001 - 09.2007
- Supervised team operations during shifts to ensure smooth workflow.
- Scheduled staff shifts to maintain adequate coverage across all departments.
- Trained new employees on company policies and customer service standards.
- Provided on-the-job training to new staff members.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Managed inventory levels and coordinated stock replenishment processes.
- Implemented safety protocols to promote a secure working environment.
- Collaborated with management on improving store procedures and efficiencies.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Education
Associate of Applied Science - Xray Tech
Western School of Health And Business
Pittsburgh, PA 01.2007 - 09.2010
Skills
Certified X-Ray Technologist with expertise in patient preparation, imaging processing, and radiologic equipment operation Contributed to high-quality patient care through adherence to safety standards and efficient workflow within medical imaging facilities Collaborated with interdisciplinary teams to enhance operational efficiency and deliver effective diagnostic imaging services
Certified X-Ray Technologist with expertise in patient preparation, imaging processing, and radiologic equipment operation Contributed to high-quality patient care through adherence to safety standards and efficient workflow within medical imaging facilities Collaborated with interdisciplinary teams to enhance operational efficiency and deliver effective diagnostic imaging services
Timeline
Xray tech
UPMC Magee Women's Hospital
02.2010 - 09.2022
Associate of Applied Science - Xray Tech
Western School of Health And Business
01.2007 - 09.2010
Shift Supervisor
CVS Pharmacy
09.2001 - 09.2007