Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather RINELLA

SELKIRK

Summary

Dynamic Data Network Specialist at Carelon Behavior Health with a proven track record in streamlining processes through automation, enhancing efficiency. Skilled in network troubleshooting and mentoring, I leverage analytical thinking and superb interpersonal skills to drive team success and evaluate emerging technologies for strategic integration.

Overview

3
3
years of professional experience

Work History

Data Network Specialist

Carelon Behavior Health
11.2022 - Current
  • Coordinated with cross-functional teams to ensure seamless integration of new applications into the existing network infrastructure.
  • Streamlined internal processes through automation initiatives resulting in increased efficiency across departments.
  • Mentored junior team members on data networking best practices, fostering a culture of continuous learning within the organization.
  • Evaluated emerging technologies for potential applicability within the company''s existing infrastructure, staying ahead of industry trends.
  • Instructed users on software and hardware use.
  • Tested and evaluated UPD software to improve performance and usability.

Education

High School Diploma -

Ravena-coeymans-selkirk
Ravena, NY
06.1996

Skills

  • Technical support experience
  • Network troubleshooting
  • Vendor management experience
  • Routing protocols expertise
  • Software maintenance
  • Continual learning mindset
  • Analytical thinking
  • Staff training
  • Superb interpersonal skills
  • Troubleshooting
  • Network performance analysis
  • Decisive
  • Incident response
  • Sound judgment
  • Exceptional troubleshooter
  • Network performance testing

Timeline

Data Network Specialist

Carelon Behavior Health
11.2022 - Current

High School Diploma -

Ravena-coeymans-selkirk