Accomplished Ford Master Technician with specialization in advanced hybrid systems and comprehensive diagnostics. Proven expertise in troubleshooting and calibrating complex electrical systems. Experienced in mentoring technicians while maintaining high standards of vehicle safety and operational efficiency in a high-output dealership environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
ADA Specialist
All Clear Diagnostics and Calibration
Jonesboro, AR
03.2026 - Current
Executed radar, camera, ultrasonic sensor, and module calibration procedures in alignment with OEM standards and manufacturer specifications.
Skilled in troubleshooting electrical and communication network issues affecting adaptive cruise control, lane departure warning, blind spot monitoring, collision avoidance systems, parking assist, and forward-facing camera systems.
Utilized OEM diagnostic software, scan tools, alignment equipment, and post-repair calibration procedures to uphold vehicle safety, accuracy, and compliance with manufacturer requirements.
Performed electrical diagnostics, module programming, and maintained precise repair documentation in dealership and high-production environments.
Diagnosis, calibration, repair, and programming of modern vehicle safety and driver-assist technologies.
Master Automotive Technician
Cavenaugh Ford and Lincoln
Jonesboro, AR
01.2025 - 03.2026
Utilized computerized diagnostic equipment to identify complex issues and deliver precise repair solutions.
Executed diagnostic tests across vehicle systems, identifying issues to ensure optimal performance.
Repaired or replaced faulty components per manufacturer specifications and industry standards.
Conducted maintenance services including oil changes, tire rotations, and brake inspections, contributing to vehicle safety and reliability.
Maintained detailed records of repairs, parts used, and labor hours for accurate billing.
Pursued ongoing training programs to remain current with automotive technology advancements.
Mentored junior technicians on repair techniques and best practices.
Collaborated with service advisors to clearly communicate repair needs, enhancing customer understanding and service efficiency.
Automotive Technician
George Kell Ford
Newport, AR
08.2024 - 11.2024
Troubleshot and repaired electrical and mechanical systems to address transmission, engine, and climate control system issues.
Utilized specialized tools in order to diagnose complex electrical system issues quickly and accurately.
Repaired electrical systems including wiring harnesses, starters, alternators and charging systems.
Diagnosed vehicle malfunctions and performed required repairs.
Inspected vehicles for damage and recorded findings to facilitate timely repairs.
Followed checklists to complete inspections of brake and fuel systems.
Tested drive-ability issues such as rough idling and stalling by performing diagnostic procedures.
Performed preliminary test drives to diagnose vehicle issues and confirm repair effectiveness.
Assisted other technicians in diagnosing difficult problems by providing advice based on prior experience and knowledge of the automotive industry.
Tore down, repaired and rebuilt faulty assemblies, such as power systems, steering systems, and linkages.
Maintained operational efficiency by ensuring all systems functioned correctly.
Maintained detailed records of all work performed to ensure compliance with dealership standards.
Installed custom accessories on vehicles such as lift kits, exhausts, wheels and tires, audio systems.
Spark plugs, fuel filters, air filters, and batteries in hybrid electric vehicles.
Performed pre-purchase inspections to ensure customers' satisfaction with their purchase decisions.
Replaced damaged components to address vehicle malfunctions.
Automotive Technician
Dependable auto
02.2024 - 07.2024
Diagnosed and repaired light trucks, SUVs, and passenger cars to restore optimal vehicle performance.
Repaired engine management systems and related sensors for flexible fuel vehicles (FFVS).
Disassembled engines to inspect components for defects or excessive wear using hand tools.
Disassembled units and inspected parts for wear, using micrometers, calipers, and gauges.
Monitored and adjusted fluid levels, including transmission fluid, engine coolant, and power steering fluid, to maintain efficient vehicle operation.
Executed tasks according to established company processes and servicing standards.
Conducted pre-purchase inspections to enhance customer confidence in their vehicle purchases.
Automotive Technician/Mechanic
Johnson City Ford
Johnson City, TN
03.2022 - 01.2023
Automotive technician for gas and diesel vehicles.
Diagnosed vehicle malfunctions and performed required repairs.
Performed electrical diagnostics and repairs to ensure system reliability.
Replaced rebuilt engines, enhancing overall vehicle performance and reliability.
Replaced transmission to improve vehicle operation.
Replaced worn or defective parts with new components to restore vehicle performance.
Replaced damaged components to address vehicle malfunctions.
Replaced, and adjusted defective fuel injectors, carburetor parts, and gasoline filters.
Executed warranty and recall work to ensure vehicle compliance and customer safety.
Tested and adjusted repaired systems to meet manufacturer's performance specifications.
Tested electronic computer components in automobiles to verify proper operation.
Utilized charts and technical manuals to guide repair processes.
Addressed common parts replacement to correct symptoms resulting from pistons, rods, and gears.
Disassembled engines to inspect components for defects or excessive wear using hand tools.
Installed custom accessories on vehicles such as lift kits, exhausts, wheels and tires, audio systems.
Simplified complex repair procedures to facilitate customer understanding and satisfaction.
Automotive Technician/ Owner
Lifted Creek LLC
Mount Ayr, IA
11.2020 - 02.2022
Troubleshooted fuel, ignition, and emissions controlled systems, using electronic testing equipment.
Adjusted brakes according to manufacturer's specifications utilizing precision instruments.
Repaired or rebuilt transmissions to restore vehicle functionality.
Performed routine maintenance and service inspections on vehicles, such as oil changes, tire rotations, and brake repairs.
Replaced worn and defective gaskets, belts, and filters.
Monitored system performance to ensure proper and efficient functioning.
Documented vehicle work performed, enhancing traceability for service history and future repairs.
Reviewed and prioritized work orders, coordinating workflow to ensure timely completion of repairs.
Searched within service and maintenance manuals to properly perform repairs and diagnosis.
Disassembled units and inspected parts for wear, using micrometers, calipers, and gauges.
Installed, adjusted and repaired hydraulic and electromagnetic automatic lift mechanisms used to raise and lower automobile windows, seats, and tops.
Identified and reported undocumented vehicle quality concerns, contributing to proactive issue resolution.
Provided customer service by explaining repair options clearly so that customers could make informed decisions about their vehicles' needs.
Reprogrammed computers to reset warning lights and adjust settings for optimal performance.
Automotive Technician
Christian Brothers Automotive
Clive, IA
08.2021 - 01.2022
Utilized charts and technical manuals to diagnose vehicle issues.
Conferred with customers to diagnose vehicle issues and clarify repair needs.
Diagnosed mechanical problems using computerized testing equipment and technical manuals.
Installed, adjusted and repaired hydraulic and electromagnetic automatic lift mechanisms used to raise and lower automobile windows, seats, and tops.
Checked and adjusted fluid levels including transmission fluid, engine coolant, and power steering fluid to ensure optimal vehicle performance.
Completed preventative maintenance tasks such as changing spark plugs, filters and timing belts.
Maintained accurate records of all repairs performed, ensuring compliance with dealership standards.
Maintained a clean working environment by adhering strictly to established safety protocols.
Spark plugs, fuel filters, air filters, and batteries in hybrid electric vehicles.
Automotive Technician
JD Byryder
Des Moines, IA
05.2020 - 11.2020
Replaced spark plugs, fuel filters, air filters, and batteries in hybrid electric vehicles, enhancing reliability and performance.
Executed vehicle maintenance following company processes and servicing standards, ensuring vehicle quality and safety.
Inspected and repaired vehicles before they are put on the lot for sale.
Disassembled engines to inspect components for defects or excessive wear using hand tools.
Performed preliminary test drives to diagnose vehicle issues and confirm repair effectiveness.
Tested electronic computer components in automobiles to verify proper operation.
Reprogrammed computers to reset warning lights or adjust settings for optimal performance.
Automotive Technician
Fleetside Ford
Osceola, IA
07.2019 - 03.2020
Repaired or rebuilt transmissions, restoring vehicle functionality and enhancing customer satisfaction.
Repaired engine management systems and related sensors for flexible fuel vehicles (FFVs).
Rebuilt engines and transmissions for various makes and models of automobiles.
Replaced damaged components, resolving vehicle malfunctions and ensuring safe operation.
Adjusted brakes according to manufacturer's specifications utilizing precision instruments.
Disassembled units and inspected parts for wear, using micrometers, calipers, and gauges.
Conducted safety tests on vehicles after repairs were completed to ensure that they met quality standards.
Performed preliminary test drives to identify vehicle issues and validate repairs.
Conferred with customers to obtain descriptions of vehicle problems and repair requirements.
Explained complex repair procedures in simplified terms, empowering customers to make informed vehicle maintenance decisions.
Provided customer service by explaining repair options clearly so that customers could make informed decisions about their vehicles' needs.
Owner/Manager
Illusions Hydrographics
Davis City, IA
02.2014 - 08.2018
Developed comprehensive business plan to establish clear company goals and objectives.
Set and implemented strategic goals and initiatives to align company with mission, values, and vision.
Directed and coordinated production, pricing, sales, and distribution activities across multiple departments.
Negotiated contracts and agreements with business partners, vendors, and customers.
Utilized data analytics techniques to identify areas for improvement.
Demonstrated and supported continuous improvement and growth mindset.
Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently.
Collaborated with customers to create customized vinyl graphic designs that met their vision.
Executed custom hydrographics powder coating on various surfaces to enhance appearance.
Education
Business Management -
Southern New Hampshire University
03-2027
Skills
ADA Compliance
Assistive Technology
Assistive Technology Tools
Customer relations
Customer service
Customer interaction
Employee Training
Employee development
Mentoring
Vendor management
Technical Documentation
Technical support experience
Technical support
Communication skills
Problem Solving
Low voltage to Detail
Conflict management
Technical proficiency
Computer literacy
Excel
Software troubleshooting
Electrical systems
Electrical diagnostics
Electrical knowledge
Technical
Schematics
Inventory
Service management
Billing
Sales
Quality Control
Leadership
Supervising experience
Technical support
Workspace organization
Automotive estimating
Auto repair
Vehicle repair experience
Automotive technician experience
Dealership experience
Vehicle Maintenance
Fleet management
Equipment maintenance
Equipment Repair
Industrial equipment
Construction equipment operation
Hydraulics
Transmissions
Brake repair
Alignment
Suspension
Automotive diagnostics
ADA Regulations
OEM
Voltmeter
GPS
Automotive calibration
Vehicle operation
Productivity software
Vehicle Maintenance
Fleet management
Problem Solving
Communication skills
Electrical knowledge
Voltmeter
Productivity software
Certification
Ford Certification
Noise Vibration and Harshness Diagnosis Certification
Driver's License
EPA 609 Certification
Awards
Golden Key International Honor Society, 05/01/25
The National Society of Collegiate Scholars, 07/01/24
ADA and Candidate Experience Specialist at MGM Resorts International Corporate OfficeADA and Candidate Experience Specialist at MGM Resorts International Corporate Office