Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Alondra Meza

Las Vegas

Summary

Dynamic ADA and Candidate Experience Specialist at MGM Resorts International, adept in ADA compliance and strategic planning. Proven track record in guiding diverse candidates through complex processes, enhancing placement success. Skilled in case presentation and collaboration, with a strong focus on community engagement and recruitment excellence.

Overview

5
5
years of professional experience

Work History

ADA and Candidate Experience Specialist

MGM Resorts International Corporate Office
Las Vegas
09.2024 - Current
  • Administer reasonable accommodations in compliance with the Americans with Disabilities Act (ADA) and NV Pregnant Workers’ Fairness Act.
  • Handled multiple cases simultaneously, created detailed case summaries ranging up to 30 pages, and created case presentations to present to legal executives.
  • Partner with various leaders across the board to ensure correct candidate placement: Senior Management, Legal Executives, Talent Acquisition Partners, Hiring managers, and ADA Accommodations Specialists.
  • Conduct interactive meetings to gather medical documentation and decide proper accommodations.
  • Provide guidance on company policies on ADA accommodations to management and employees.
  • Document and keep notes, drafting presentations for Executive Leadership and Legal Counsel.
  • Serve as the primary contact for ADA-related inquiries, offering guidance and career coaching for ADA candidates.

Talent Acquisition Representative/Specialist

MGM Resorts International Corporate Office
Las Vegas
03.2024 - 09.2024
  • Scope out qualified and ideal candidates for open roles by phone screening, ensuring they meet all qualifications and come to hiring event interview – ready, up to 70 candidates in one day.
  • Handle a volume of up to 75-200 people in one day at hiring events, helping them through the hiring process ensuring candidates have an active application and meet job requirements, providing a smooth transition.
  • Attend hiring events around Las Vegas including UNLV, Employ NV, The Culinary Academy, and Sahara West Library informing the community about open roles and inviting candidates to apply for our open roles.
  • Conduct weekly hiring candidate audits to ensure accurate data and documentation.

Barista

Starbucks - Aria Resort
Las Vegas
07.2023 - 03.2024
  • Address and resolve customer complaints empathetically and professionally.
  • Kept customer loyalty and building relationships by remembering personal preferences.
  • Follow safety and sanitation processes when handling food and beverages to uphold proper health standards.
  • Serve café beverages in high volume establishment with speed, quality, and consistency.

Barista

Starbucks - Planet
Las Vegas
04.2022 - 07.2023
  • Address and resolve customer complaints empathetically and professionally.
  • Kept customer loyalty and building relationships by remembering personal preferences.
  • Follow safety and sanitation processes when handling food and beverages to uphold proper health standards.
  • Serve café beverages in high volume establishment with speed, quality, and consistency.

Problem Solver

Amazon
Las Vegas
11.2020 - 02.2022
  • Recognized by Area Manager as top Problem Solver of the week with the most add-ins and ISS tickets completed among around 70 others.
  • Investigated discrepancies and fraud in returned items such as mismatches between returned product and original order.
  • Increased efficiency and performance by monitoring team member productivity and supplying insights, feedback, and answering any questions about several computer functions and websites.
  • Excessively handled more than 80 ISS tickets in a day and item damages whilst multitasking.
  • Troubleshoot and fix problems that associate encounters with vendors, including printing ASIN labels, damaging out products, and adding end dates to food and health products.

Education

Bachelor of Science - Hospitality Management

University of Nevada - Las Vegas
Las Vegas, Nevada
12-2026

Skills

  • ADA compliance
  • Consultation and Guidance
  • Collaboration
  • Community Engagement
  • Excel
  • Word
  • Recruitment and Talent Acquisition
  • Strategic planning
  • New Hires
  • Case Presentation

Timeline

ADA and Candidate Experience Specialist

MGM Resorts International Corporate Office
09.2024 - Current

Talent Acquisition Representative/Specialist

MGM Resorts International Corporate Office
03.2024 - 09.2024

Barista

Starbucks - Aria Resort
07.2023 - 03.2024

Barista

Starbucks - Planet
04.2022 - 07.2023

Problem Solver

Amazon
11.2020 - 02.2022

Bachelor of Science - Hospitality Management

University of Nevada - Las Vegas

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