Heather Rizza
Wallingford,CT
Overview
30
30
years of professional experience
Work History
Barista
SAGE Dining Services
11.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Catering Server
SAGE Dining Services
09.2016 - Current
- Enhanced guest experience by providing exceptional service during catered events.
- Provided friendly, courteous service to create memorable moments for guests.
- Loaded and unloaded delivery van carefully to maximize efficiency.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
Cafeteria Worker
Meriden Board Of Education
05.2017 - 11.2022
- Answered customer questions about food and beverage items and assisted with menu selections.
- Cleaned and sanitized surfaces, tools and equipment.
- Supported inventory management efforts by conducting regular counts and reporting discrepancies to supervisors promptly.
- Tracked meal purchases and accepted payments at cash register.
- Trained new staff members, sharing knowledge and best practices to uplift service quality.
Cafeteria Aide
Meriden Board Of Education
03.2014 - 05.2017
Head Teacher
Dolphin Days
02.2000 - 09.2006
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Enhanced parent-teacher communication by holding regular meetings, discussing student performance, concerns, and areas for improvement.
- Actively participated in school-wide initiatives aimed at enhancing the overall quality of education provided by the institution.
Daycare Worker
Theatre Street Inc
02.1998 - 02.2000
- Monitored children's activities to verify safety and wellbeing.
- Taught children to organize toys, wash hands, and share by leading by example.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
Pharmacy Technician
Walgreen's Pharmacy
08.1996 - 02.1998
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Cashier/waitress
Captain Seas Restaurant
08.1994 - 08.1996
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Early Childhood Care And Education -
05.1999
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Adaptive and creative
Timeline
Barista - SAGE Dining Services
11.2022 - Current
Cafeteria Worker - Meriden Board Of Education
05.2017 - 11.2022
Catering Server - SAGE Dining Services
09.2016 - Current
Cafeteria Aide - Meriden Board Of Education
03.2014 - 05.2017
Head Teacher - Dolphin Days
02.2000 - 09.2006
Daycare Worker - Theatre Street Inc
02.1998 - 02.2000
Pharmacy Technician - Walgreen's Pharmacy
08.1996 - 02.1998
Cashier/waitress - Captain Seas Restaurant
08.1994 - 08.1996
Briarwood College - Early Childhood Care And Education,