Overview
Work History
Education
Skills
Timeline

Heather Rizza

Wallingford,CT

Overview

30
30
years of professional experience

Work History

Barista

SAGE Dining Services
11.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Catering Server

SAGE Dining Services
09.2016 - Current
  • Enhanced guest experience by providing exceptional service during catered events.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Loaded and unloaded delivery van carefully to maximize efficiency.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.

Cafeteria Worker

Meriden Board Of Education
05.2017 - 11.2022
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Cleaned and sanitized surfaces, tools and equipment.
  • Supported inventory management efforts by conducting regular counts and reporting discrepancies to supervisors promptly.
  • Tracked meal purchases and accepted payments at cash register.
  • Trained new staff members, sharing knowledge and best practices to uplift service quality.

Cafeteria Aide

Meriden Board Of Education
03.2014 - 05.2017

Head Teacher

Dolphin Days
02.2000 - 09.2006
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Enhanced parent-teacher communication by holding regular meetings, discussing student performance, concerns, and areas for improvement.
  • Actively participated in school-wide initiatives aimed at enhancing the overall quality of education provided by the institution.

Daycare Worker

Theatre Street Inc
02.1998 - 02.2000
  • Monitored children's activities to verify safety and wellbeing.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
  • Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.

Pharmacy Technician

Walgreen's Pharmacy
08.1996 - 02.1998
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Cashier/waitress

Captain Seas Restaurant
08.1994 - 08.1996
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Early Childhood Care And Education -

Briarwood College, Southington, CT
05.1999

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Adaptive and creative

Timeline

Barista - SAGE Dining Services
11.2022 - Current
Cafeteria Worker - Meriden Board Of Education
05.2017 - 11.2022
Catering Server - SAGE Dining Services
09.2016 - Current
Cafeteria Aide - Meriden Board Of Education
03.2014 - 05.2017
Head Teacher - Dolphin Days
02.2000 - 09.2006
Daycare Worker - Theatre Street Inc
02.1998 - 02.2000
Pharmacy Technician - Walgreen's Pharmacy
08.1996 - 02.1998
Cashier/waitress - Captain Seas Restaurant
08.1994 - 08.1996
Briarwood College - Early Childhood Care And Education,

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Heather Rizza