Summary
Overview
Work History
Skills
Timeline
Generic

Heather Roberts

Manager
Shelbyville,KY

Summary

Accomplished and energetic with a solid history of achievement in team building. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include organizing, dependability and handles task with accuracy. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

16
16
years of professional experience

Work History

Manager

Circle K
Centerfield, KY
01.2023 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Ensured compliance with all applicable laws, regulations, industry standards.

Owner

Heathers Touch of Class
Shelbyville, KY
01.2016 - 01.2023
  • Identified new opportunities for growth, expansion, and diversification.
  • Created marketing campaigns to attract new customers.
  • Maintained relationships with existing clients by providing superior customer service.
  • Provided direction and guidance to employees.

General Manager

Murphy USA
Louisville, KY
02.2009 - 06.2016
  • Recruited, interviewed and hired qualified staff for open positions.
  • Plan work assignments and production goals
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
  • Maintain scheduling and event calendars

Skills

  • Customer and Personal Service
  • Administration and Management
  • Coordination
  • Time Management
  • Economics and Accounting
  • English Language
  • Active Listening
  • Reading Comprehension
  • Personnel and Human Resources
  • Critical Thinking
  • Negotiation

Timeline

Manager

Circle K
01.2023 - Current

Owner

Heathers Touch of Class
01.2016 - 01.2023

General Manager

Murphy USA
02.2009 - 06.2016
Heather RobertsManager