Summary
Overview
Work History
Education
Skills
Timeline
Generic

HEATHER ROBERTS

Blackfoot,ID

Summary

Regional Manager experienced in budget management, inventory control, and human resource oversight. Fostered positive work environments and enhanced operational efficiency across multiple locations through strategic leadership and an in-depth understanding of industry market conditions. Focused on implementing effective changes to business policies and procedures to drive organizational success.

Overview

11
11
years of professional experience

Work History

REGIONAL MANAGER

DOLLAR LOAN CENTER
Pocatello, Idaho
08.2024 - Current

Managed regional operations, coordinating inventory control, staffing, logistics, and customer service.

  • Oversaw budget management and resource allocation across multiple locations.
  • Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
  • Mentored and coached staff members throughout the region.
  • Cultivated a positive work environment through leadership and team-building initiatives.
  • Executed HR functions across Eastern Idaho, resolving conflicts and ensuring compliance with regulations.
  • Addressed human resource concerns and developed plans to mitigate issues.

CONTRACT BILLING/Senior Logistics Coordinator

QAL TEK ASSOCIATES
IDAHO FALLS, ID
07.2018 - 07.2024
  • Managed inventory levels and maintained accurate stock records, enhancing operational efficiency.
  • Collaborated with suppliers to resolve shipping discrepancies, resulting in improved delivery timelines.
  • Oversaw safety regulation compliance and adherence to company policies across logistics operations.
  • Trained and mentored junior staff on logistics processes, strengthening team capabilities.
  • Conducted comprehensive research and data analysis to support strategic planning initiatives.
  • Educated construction government and safety professionals on nuclear procedures for improved understanding.

MANAGER

ALBERTSONS
IDAHO FALLS, ID
01.2016 - 07.2018
  • Oversaw daily operations to enhance store functionality and service delivery.
  • Oversaw daily operations to ensure efficient store functionality.
  • Coordinated inventory management to maintain optimal stock levels.
  • Coordinated inventory management to optimize stock levels and minimize shortages.
  • Facilitated team meetings to improve communication and collaboration.
  • Facilitated team meetings to strengthen communication and foster collaboration.

Education

Associate of Applied Science - Business Administration And Management

College of Eastern Idaho
Idaho Falls

Skills

  • Logistics coordination
  • Human resource management
  • Budget management
  • Inventory control
  • Capital expense oversight
  • Cost reduction
  • Performance evaluation
  • Risk assessment
  • Policy implementation
  • Data analysis
  • Training and development
  • Staff training and development
  • Customer relationship management

Timeline

REGIONAL MANAGER

DOLLAR LOAN CENTER
08.2024 - Current

CONTRACT BILLING/Senior Logistics Coordinator

QAL TEK ASSOCIATES
07.2018 - 07.2024

MANAGER

ALBERTSONS
01.2016 - 07.2018

Associate of Applied Science - Business Administration And Management

College of Eastern Idaho
HEATHER ROBERTS