Heather Rodabaugh
Long Beach
Summary
Accomplished NY licensed pharmacist with a proven track record at CVS Pharmacy, enhancing patient care through meticulous prescription management and patient education. Excelled in customer service, effectively resolving complaints and boosting immunization rates. Expert in medication dispensing and drug inventory management, ensuring safety and efficiency in high-volume settings.
Overview
24
24
years of professional experience
Work History
Pharmacist
CVS Pharmacy
09.2000 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Increased immunization rates in the community by administering vaccinations during flu season.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Educated patients on proper medication use.
- Counseled patients regarding proper intake of medications.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Education
Bachelor of Science - Pharmacy
Massachusetts College of Pharmacy And Health Sciences
Boston, MA01-2001
Skills
- Customer service and communication skills
- Prescription verification
- Drug inventory management
- Medication dispensing
- Patient counseling
- Prescription filling
- Patient education and counseling
- Educating patients
- NY licensed pharmacist
- Resolving complaints
Timeline
Pharmacist
CVS Pharmacy
09.2000 - Current
Bachelor of Science - Pharmacy
Massachusetts College of Pharmacy And Health Sciences
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