Heather Rodgers
Winter Park,FL
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
29
29
years of professional experience
1
1
Certification
Work History
RN-Post Acute Care Coordinator
Alternate Solutions Network
Orlando, Florida
05.2017 - Current
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Advocated for and strived to protect health, safety and rights of patient.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for multiple units.
Case Manager/Clinic Nurse
Childrens Medical Services- Florida DOH
Orlando, Florida
03.2013 - 05.2017
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
- Managed caseload of special needs children in welfare system to provide comprehensive, community-based care.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
- Managed caseload of 50 high acuity children in welfare system to provide comprehensive, community-based care
RN III
Orlando Health
Orlando, Florida
01.1997 - 03.2017
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct patient care, stabilized patients and determined next course of action.
- Preceptor/Charge RN in 30 bed ED
- Pre-Op/Preadmission Testing last 5 years
Education
Associate of Science - Nursing
Valencia College
Orlando, FL06.1981
Skills
- Nursing Consultation
- Patient Care Oversight
- Patient Care Assessment
- Treatment Preparation
- Clear Patient Communication
- Diagnostic Test Ordering
Certification
Previously held certification:
Certified Emergency Nurse -CEN
Certified Ambulatory Perianesthesia Nurse- CAPA
Timeline
RN-Post Acute Care Coordinator
Alternate Solutions Network
05.2017 - Current
Case Manager/Clinic Nurse
Childrens Medical Services- Florida DOH
03.2013 - 05.2017
RN III
Orlando Health
01.1997 - 03.2017
Associate of Science - Nursing
Valencia College