Heather Rodriguez
Orlando,FL
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CNA
Benton House Of Oviedo
02.2023 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Educated patients and family members on best home care practices for healing and recovery.
Education
Healthcare
Orange Technical College
Orlando, FL06.2021
Skills
- Compassionate Communication
- Complex Problem-Solving
- Organizational Skills
- Compassion and Empathy
- Teamwork and Collaboration
- Time Management
- Active Listening
- Patient Care
Certification
- CNA - Certified Nurse Assistant
- CMT - Certified Medication Technician
- CPR/First Aid
Timeline
CNA
Benton House Of Oviedo
02.2023 - Current
Healthcare
Orange Technical College
- CNA - Certified Nurse Assistant
- CMT - Certified Medication Technician
- CPR/First Aid
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