Heather Rodriguez
Miami,FL
Summary
Ambitious and determined student to develop knowledge, experience, and valuable relationships to further career goals and personal growth in dentistry.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Orthodontic Technician
Miami Lakes Orthodontics
Miami Lakes , FL
02.2024 - Current
- Protected patients by sterilizing instruments and equipment between every consultation.
- Exposed dental diagnostic x-rays.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Maintained inventory of orthodontic supplies and equipment.
- Replenished stock levels in preparation for upcoming appointments.
Executive Administrative Assistant
Notam Inc
Miami , FL
08.2023 - Current
- Implemented new leadership tactics to help transform business structure.
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Coordinated communications between departments to ensure timely completion of projects.
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
- Managed external contacts and kept track of periodic communication needed for priority actions.
Registered Behavior Technician
Miami Supreme Home Services, LLC
Miami , FL
01.2022 - 08.2023
- Influenced patients' behavior with interaction, counseling, or instruction
- Reviewed data and progress reports with management and specialists to strategize program improvements
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities
- Assisted with building life and social skills beneficial for everyday activities and interactions
- Planned and implemented individualized interventions as part of behavior treatment plans
- Collected and analyzed data and monitored the progress and efficacy of individualized treatment plans.
General Dentist Family Practice Shadow
Artistic Smiles
Miami , FL
05.2021 - 08.2023
- Applied clinical safety procedures to protect patients and staff
- Learned about new techniques to further my knowledge in dentistry
- Implemented strategies to take advantage of new opportunities
- Monitored operations and reviewed records and metrics to understand clinic performance
- Maintained positive working relationships with fellow staff and management
- More than 1000 hours of shadowing.
Medi-Gators Virtual Shadowing
Department of Neurology, UF College of Medicine
Gainesville , FL
03.2021 - 04.2021
- Virtually shadowed more than 20 physicians in various medical branches
- Worked with teams to support goals and build experience.
- Shadowed staff and learned advanced work.
- A personal insight into a physician's life outside of work
- Exposure to a variety of health careers
Intern
Vice Verza Media Production
Miami , FL
03.2020 - 02.2021
- Assisted with event planning, support, and execution of virtual and in-person engagements
- Created plans to propose solutions to problems related to efficiency, costs, or profits
- Identified the needs of customers promptly and efficiently
- Organized client meetings to provide project updates
- Developed and monitored social media content to create engagement and followers
- Worked with team members to promote excellent customer service and a pleasant work environment.
Student Volunteer
UF Orthopedic and Sports Medicine Institute
Gainesville , FL
08.2019 - 03.2020
- Greeted office visitors, provided information, and directed to appropriate personnel
- Performed minor housekeeping tasks to keep patient areas clean and sanitized
- Kept instruments and equipment clean and sanitized
- Transported patients to other hospital areas in wheelchairs and gurneys for tests, treatments, and therapies
- Restocked the unit frequently with necessary medical supplies
- More than 50 hours of volunteering.
Laboratory Volunteer
One Blood Laboratory
Fort Lauderdale , FL
10.2018 - 10.2019
- Supervised supplies in inventory and notified the supervisor of low stock levels
- Cleaned and prepared lab equipment for solutions, specimens, and samples
- Kept lab space and equipment clean to prevent contamination with hazardous substances
- Assisted administrative departments with paperwork, errands, and other clerical duties
- Pulled and organized file charts, placing appointment reminder calls to patients
- Collaborated with healthcare teams to determine needs and support daily objectives.
Receptionist
Modern Nails Salon & Day Spa
Gainesville , FL
10.2016 - 10.2018
- Leveraged leadership skills to improve policies, procedures, and controls.
- Monitored staff performance and addressed issues
- Enforced customer service standards and resolved customer problems to uphold quality service
- Greeted customers, answered general questions, and directed them to appropriate locations
- Monitored reception area to provide customers with a safe, hazard-free environment
- Maintained daily calendars, set client appointments, and planned office events
Education
Master of Science - Biomedical Sciences
Barry University
Miami, FL12-2024
Registered Behavior Technician -
Vida Training Center
09.2021
Bachelor of Science: Microbiology -
University of Florida
05.2021
Associate of Arts: Biology -
Santa Fe College
12.2018
Skills
- Fluent in Spanish
- Fast Learner
- Attention to Detail
- Problem-Solving
- Team Collaboration
- Critical Thinking
- Relationship Building
Affiliations
- Barry BMS Society
- Barry BMS MedLife
- Tufts Mentorship Program
Certification
- Registered Behavior Technician
- The Women's Breast & Heart Initiative
- Professional Crisis Management
- First Aid and CPR
- Basics of the OSHA Bloodborne Pathogen Standard for the Healthcare Setting
- Health Insurance Portability and Accountability Act (HIPPA)
- FDOH Domestic Violence, Substance Abuse, Mental Health Disorders and Child Abuse
Accomplishments
- Intern of the Year Award
- Volunteer of the Month Award
References
References available upon request.
Timeline
Orthodontic Technician
Miami Lakes Orthodontics
02.2024 - Current
Executive Administrative Assistant
Notam Inc
08.2023 - Current
Registered Behavior Technician
Miami Supreme Home Services, LLC
01.2022 - 08.2023
General Dentist Family Practice Shadow
Artistic Smiles
05.2021 - 08.2023
Medi-Gators Virtual Shadowing
Department of Neurology, UF College of Medicine
03.2021 - 04.2021
Intern
Vice Verza Media Production
03.2020 - 02.2021
Student Volunteer
UF Orthopedic and Sports Medicine Institute
08.2019 - 03.2020
Laboratory Volunteer
One Blood Laboratory
10.2018 - 10.2019
Receptionist
Modern Nails Salon & Day Spa
10.2016 - 10.2018
Master of Science - Biomedical Sciences
Barry University
Registered Behavior Technician -
Vida Training Center
Bachelor of Science: Microbiology -
University of Florida
Associate of Arts: Biology -
Santa Fe College
- Registered Behavior Technician
- The Women's Breast & Heart Initiative
- Professional Crisis Management
- First Aid and CPR
- Basics of the OSHA Bloodborne Pathogen Standard for the Healthcare Setting
- Health Insurance Portability and Accountability Act (HIPPA)
- FDOH Domestic Violence, Substance Abuse, Mental Health Disorders and Child Abuse
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