Professional Summary
Overview
Work History
Education
Skills
Timeline

Heather Rodriguez

Product Connections
Cathedral City,CA
8
years of professional experience

Proficient retail supervisor with a strong background in employee training and event management. Known for fostering workforce engagement and ensuring smooth operations, ready to leverage expertise to drive company goals.

Work History

Retail Supervisor

6 Years 4 Months
Product Connections | 04.2020 - 08.2026
  • Led team — Recruited, trained, and supervised Event Specialists to deliver high‑quality in‑store events.
  • Ensured execution — Conducted audits and coaching to maintain food‑safety standards and strong event performance.
  • Managed operations — Oversaw scheduling, payroll entries, expenses, and scorecards to maximize on‑date execution.
  • Coordinated events — Served as the store’s main contact, managing event logistics, materials, and communication.
  • Maintained equipment — Kept demo kitchen and appliances clean, safe, and fully operational.
  • Supported safety — Reported workplace injuries promptly and upheld all food‑safety requirements.

Plumbing Apprentice

7 Months
Good Morning Plumbing | 08.2019 - 03.2020
  • Collaborated with senior plumbers to troubleshoot complex plumbing issues effectively.
  • Assisted in installation and repair of plumbing systems, ensuring compliance with safety standards.
  • Maintained tools and equipment, promoting operational efficiency and safety on job sites.
  • Supported project timelines by preparing work areas and gathering necessary materials for installations.

Merchandise Manager

7 Months
Belk Department Store | 12.2018 - 07.2019
  • Analyzed sales data to identify trends, optimize inventory levels, and improve stock turnover rates.
  • Led merchandise planning, ensuring alignment with sales strategies and customer preferences.
  • Collaborated with cross-functional teams to streamline product assortment and maximize profitability.
  • Developed and implemented visual merchandising standards to enhance product presentation and drive sales.
  • Coordinated promotional events, driving customer engagement through strategic product placement and marketing initiatives.
  • Optimized stock levels by implementing an effective replenishment system, reducing stockouts and overstock situations.

Education

Medical Adminastrative Assistant - Medical Technology

Tennessee Technological University | Elizabethton, TN
  • 3.8 GPA
  • National Technical Honor Society
  • Class President

Skills

Event logistics management
Analytical thinking management
Employee training
Delegation and supervision
Workforce engagement
Operational efficiency
Time management
Time management
Team motivation
Event logistics management

Timeline

Retail Supervisor

Product Connections
04.2020 - 08.2026Read More

Plumbing Apprentice

Good Morning Plumbing
08.2019 - 03.2020Read More

Merchandise Manager

Belk Department Store
12.2018 - 07.2019Read More

Tennessee Technological University

Medical Adminastrative Assistant from Medical Technology
Read More
Heather Rodriguez