HEATHER ROGAN
Hebron,IN
Summary
Caring individual dedicated to offering comprehensive personal support. Talented in providing support for medical needs, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.
Overview
34
34
years of professional experience
Work History
IN-HOME HEALTH CARE -ALZHEIMER PATIENT
PRIVATE INDIVIDUAL
01.2021 - 01.2024
- Ensured a safe and comfortable home environment for patient through light housekeeping and organization tasks.
- Increased patient comfort levels through compassionate interaction and empathetic listening during challenging periods of time.
- Effectively communicated with patient's family to provide updates on progress and address any concerns or questions.
- Administered prescribed medications according to physician instructions, ensuring proper dosage and timing for optimal results.
- Helped patient safely transition between sleeping surfaces and mobility assistance by providing consistent support.
- Assisted patient with dressing, grooming and feeding needs.
- Kept close eye on behavior and emotional responses of patient to address concerns and protect them from harm.
- Checked vital signs on daily basis and contacted family regarding patient health concerns or behavioral changes.
MEDICAL MASSAGE THERAPIST
SHIRLEY'S MERLE NORMAN COSMETICS
10.1999 - 01.2024
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service, maintaining positive relationships through professional communication and follow-up, and maintaining a clean, comfortable environment.
- Safeguarded client's privacy by adhering to HIPAA regulations and maintaining strict confidentiality
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals. Plans ranging from trigger point therapy, lymph drainage therapy carpal tunnel therapy, migraine therapy, low back pain therapy and pregnancy massage.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
STORE MANAGER
SHIRLEY'S MERLE NORMAN COSMETIC STUDIO
01.1990 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a safe environment for customers and providing beauty consultant processes.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interacted well with customers to build connections and nurture relationships.
- Implemented innovative programs to increase customer loyalty and satisfaction.
- Partnered with the American Cancer Society in the program entitled Look Good Feel Better, open to all women with cancer who are undergoing chemotherapy, radiation, or other forms of treatment. This is a brand neutral public service program that teaches beauty techniques to people with cancer to help them manage the appearance-related side effects of cancer treatment, including cosmetics, wigs, turbans, accessories, styling custom fitted prosthetics.
- Worked helping people with cancer to find some normalcy in life by assisting them in availing our services for the Look Good Feel Better program for a positive outcome.
Education
GED -
KANKAKEE VALLEY HIGH SCHOOL
WHEATFIELD, INHigh School Diploma -
NIMITZ HIGH SCHOOL
IRVING, TEXAS06.1986
Skills
- Patient Care
- Care Plan Management
- Emotional Support
- Physical therapy support
- Recording vital signs
- Medication Administration
- Behavioral Management
- HIPAA Compliance
- Dementia Care
Timeline
IN-HOME HEALTH CARE -ALZHEIMER PATIENT
PRIVATE INDIVIDUAL
01.2021 - 01.2024
MEDICAL MASSAGE THERAPIST
SHIRLEY'S MERLE NORMAN COSMETICS
10.1999 - 01.2024
STORE MANAGER
SHIRLEY'S MERLE NORMAN COSMETIC STUDIO
01.1990 - 01.2024
GED -
KANKAKEE VALLEY HIGH SCHOOL
High School Diploma -
NIMITZ HIGH SCHOOL
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