Heather Romero
Rochester,MN
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Fleet Farm through expert coordination and warehouse operations. Skilled in lab equipment maintenance and inventory management, demonstrating exceptional team collaboration and a fast-learning ability. Achieved significant improvements in order fulfillment and supply chain processes, showcasing a commitment to excellence and results.
Overview
9
9
years of professional experience
Work History
BIOMANUFACTURING ASSISTANT
Mayo Clinic
01.2020 - Current
- Enhanced laboratory efficiency by maintaining and organizing equipment, and supplies.
- Assisted with support duties such as filling products, labeling products and taking inventory.
- Worked closely with lab staff on special projects.
- Assisted with ordering supplies and equipment preventive maintenance.
- Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
- Inspect laboratory equipment to maintain good working condition for optimal results.
- Performs detailed cleaning and disinfecting of the VVPL GMP Suite, including weekly, bi-weekly and quarterly cleaning of specific areas
- Accurate preparation of cleaning/disinfecting agents
- Detailed documentation of cleaning tasks performed in the GMP Suite
- Reporting of any unusual conditions/events in the GMP Suite, especially those related to cleanroom cleanliness and facility function
- Helps document actions or events that occurred in GMP facility, including preventive maintenance by Facilities, known ventilation events, etc.
- Performs detailed cleaning and disinfecting of equipment in the VVPL GMP Suite (e.g., for quarterly or changeover cleaning)
- Performs routine cleaning activities in the VVPL Pre-Clinical Lab area
- Helps develop and maintain laboratory SOPs (related to job responsibilities)
- Responsibility in the management and control of laboratory materials; performs inspection, acceptance and proper storage of GMP materials, including removal of expired materials
- Helps with maintenance of laboratory equipment and verification of equipment function
- Assists with records management as delegated
Online Fulfillment
Fleet Farm
04.2022 - Current
- Reduced shipping delays, coordinating with warehouse staff to ensure timely order dispatch.
- Established strong relationships with vendors, ensuring timely delivery of products to meet demand.
- Improved customer satisfaction by efficiently processing and fulfilling online orders.
- Expedited order fulfillment with systematic inventory management and product retrieval.
- Collaborated with team members to achieve fulfillment goals and maintain high levels of productivity.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Interacted with guests in friendly and knowledgeable way.
CUSTODIAN
Mayo Clinic
04.2015 - 01.2020
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Cleaned Isolation rooms
- Cleaned pharmacy rooms
- Cleaned Lab areas
Education
No Degree - Histology
Rochester Community And Technical College
Rochester, MN2017
GED -
Mayo High School
Rochester, MN06.2005
Skills
- Warehouse Operations
- Order tracking
- Supply Chain Understanding
- Shipping coordination
- Materials management
- Fast Learner
- Team Collaboration
- Data Entry
- Lab equipment maintenance
- Lab Inventory Management
Timeline
Online Fulfillment
Fleet Farm
04.2022 - Current
BIOMANUFACTURING ASSISTANT
Mayo Clinic
01.2020 - Current
CUSTODIAN
Mayo Clinic
04.2015 - 01.2020
No Degree - Histology
Rochester Community And Technical College
GED -
Mayo High School
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