Heather Rose
Phoenix,AZ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
Work History
Babysitter
State Of Washington Child Care Services
05.2019 - 05.2020
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Reassured children when upset providing emotional support and stability.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Caregiver
State Of Washington DSHS
05.2016 - 05.2018
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Medical Receptionist
Providence ElderPlace
01.2012 - 12.2012
- Supported office staff and operational requirements with administrative tasks.
- Printed prescription requests and queries in compliance with practice protocol.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Med Temps
01.2005 - 01.2012
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Implemented care and efficiency improvements to support and enhance office operations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
Ear Nose And Throat Clinic
01.2005 - 05.2005
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Lakewood Clinic
04.2003 - 04.2004
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Implemented care and efficiency improvements to support and enhance office operations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
Bachelor of Science - Criminal Justice
Herzing University
Madison, WI04.2011
No Degree - Medical Assisting
Bryman College
Federal Way, WA11.2005
No Degree - Medical Reception
Bates Technical College
Tacoma, WA05.2005
Skills
- Behavior Management
- Planning physical activities
- Schedule Management
- Administering medicines
- Fast Learner
- Patient Companionship
- Staff Collaboration
- Records Maintenance
- Personal Hygiene Assistance
- Patient Flow Management
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Procedure Assistance
Timeline
Babysitter
State Of Washington Child Care Services
05.2019 - 05.2020
Caregiver
State Of Washington DSHS
05.2016 - 05.2018
Medical Receptionist
Providence ElderPlace
01.2012 - 12.2012
Medical Assistant
Med Temps
01.2005 - 01.2012
Medical Assistant
Ear Nose And Throat Clinic
01.2005 - 05.2005
Medical Assistant
Lakewood Clinic
04.2003 - 04.2004
Bachelor of Science - Criminal Justice
Herzing University
No Degree - Medical Assisting
Bryman College
No Degree - Medical Reception
Bates Technical College
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