Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Ross

Lamesa

Summary

Dynamic professional with a strong background in customer service and education, having excelled as a Retail Sales Associate at Maurices. Proven ability to engage students and implement effective lesson plans, fostering inclusive environments. Skilled in teamwork and problem-solving, dedicated to creating positive experiences for customers and learners alike.

Overview

23
23
years of professional experience

Work History

Retail Sales Associate

Maurices
10.2024 - Current
  • Style outfits for customers based on body type, preferences, and current trends.
  • Maintain a clean, organized, and welcoming store environment
  • Collaborate with teammates to ensure excellent customer service

Teacher

Hope Christian Academy
10.2023 - 05.2024
  • Instructed students in American Sign Language across various grade levels.
  • Created lesson plans tailored to accommodate various learning styles.
  • Cultivated inclusive learning environments.

Substitute Teacher

Gregory Portland ISD
08.2014 - 05.2015
  • Followed classroom plans left by class teacher to continue student education.
  • Kept precise records of student attendance, grades, and progress reports.
  • Worked for various members of staff, including the library and in the computer lab as well.

Daycare Teacher

Two by Two
06.2002 - 04.2004
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Interacted with children spanning nursery to school age.

Education

Cleburne High School
Cleburne, TX
2000

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Classroom management
  • Student engagement
  • Verbal and written communication
  • Lesson plan implementation

Timeline

Retail Sales Associate

Maurices
10.2024 - Current

Teacher

Hope Christian Academy
10.2023 - 05.2024

Substitute Teacher

Gregory Portland ISD
08.2014 - 05.2015

Daycare Teacher

Two by Two
06.2002 - 04.2004

Cleburne High School

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