Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Accomplishments
Languages
Software
Interests
Timeline
AdministrativeAssistant

Heather Route

Sun City Center,FL

Summary

Graduate of USF with a degree in Biomedical Sciences. Successfully balanced coursework between up to 6 classes a semester, demonstrating versatility and time-management skills. Excelled in research-based coursework and tutored fellow students with difficult material from lecture-centric classes. Gained apt communication skills from tutoring, presenting projects, and offering insight during class discussions. Displayed patience and active listening skills in class to gain deeper understanding of course concepts, then honed this ability within groups to optimize leadership amongst peers.

Overview

5
5
years of professional experience

Work History

Lead Barista

Barnes and Noble
08.2022 - Current
  • Assisted with inventory management to ensure adequate stock and minimal waste.
  • Established higher cleaning standards resulting in a score of 100 upon inspection.
  • Collaborated with team members and cafe managers to boost productivity during peak hours.
  • Provided on-the-job training for ten new baristas, two senior baristas, and two cafe managers.
  • Conducted performance evaluations for fellow staff members to identify areas of improvement and support professional growth.
  • Increased sales of both books and cafe items by creating visually captivating advertisements for in-store promotions.
  • Received two promotions to higher roles in the span of two years.

Shift Leader

Blind Tiger Cafe
06.2021 - 08.2022
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Trained six new employees and delegated daily tasks between staff members.
  • Fostered a positive team atmosphere that encouraged development and open communication.
  • Maintained a clean and safe work environment to adhere to safety guidelines.
  • Managed inventory and ordered supplies to keep location well-stocked.
  • Resolved customer complaints and offered thoughtful solutions to maintain customer satisfaction.

Sales Associate

Bed Bath & Beyond
09.2020 - 06.2021
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, maintaining versatility.
  • Helped customers locate items and join rewards programs.
  • Handled cash registers to complete transactions with accuracy and efficiency.

Education

Bachelor of Science - Biomedical Sciences

University of South Florida
Tampa, FL
05.2024

Skills

  • Research and analysis
  • Professional Writing
  • Team Leadership
  • Time management
  • Active listener
  • Excellent memory
  • Problem-solving abilities
  • Social media marketing
  • Cleanliness standards
  • Inventory Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CultureHealthcare benefits

Accomplishments

  • Promoted twice over the course of Barnes and Noble career.
  • Created original product advertisements to increase sales, resulting in sales-goals being met consistently throughout 2024.
  • Tutored students throughout high school and college in upper-level science and math courses.
  • Maintained the 100% Bright Futures scholarship throughout college career.

Languages

English
Native or Bilingual
Spanish
Elementary

Software

Microsoft Word

Microsoft Excel

Microsoft Powerpoint

Interests

Traditional and Digital Illustration

Writing

Mentoring

Bird-watching

Literary Analysis

Timeline

Lead Barista

Barnes and Noble
08.2022 - Current

Shift Leader

Blind Tiger Cafe
06.2021 - 08.2022

Sales Associate

Bed Bath & Beyond
09.2020 - 06.2021

Bachelor of Science - Biomedical Sciences

University of South Florida

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