My lifelong love of line dancing has turned into a side job, teaching beginner and improved line dance lessons for the last two years
Heather Rowa
North Las Vegas,NV
Summary
Dynamic and service-oriented professional with extensive experience as a Bartender. Proven ability to foster customer loyalty through excellent service and engaging personality. Skilled in developing personalized experiences and maintaining high standards of safety and compliance, while demonstrating patience and adaptability in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Bartender
The Stockyard
09.2022 - 09.2025
- Prepared and served alcoholic and non-alcoholic beverages following standard recipes.
- Built a rapport with both guests and co-workers.
- Handled high volume bar service with a cheerful attitude.
- Educated guests on our line dance lessons and how line dancing in general works.
- Helped build a strong team behind the bar.
- Supported security and management in safety and safe serving.
- Handled cash transactions accurately while maintaining a balanced cash drawer at shift end.
Bartender
Melting Pot
02.2009 - 03.2010
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Learned and described to guests an extensive menu.
- Collaborated with the corporate chef to design new drinks to pair with seasonal menus.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Head Daytime Bartender
Applebee's
12.2003 - 02.2005
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Monitored compliance with health and safety regulations to uphold industry standards.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Birth Doula
Self Employed Services
03.2009 - Current
- Supported clients through prenatal education and emotional reassurance during labor
- Facilitated communication between healthcare providers and families to ensure informed decision-making
- Assisted in developing personalized birth plans aligned with client preferences and needs
- Provided continuous physical support techniques such as breathing exercises and comfort measures.
- Mentored new doulas, sharing best practices for client engagement and care strategies
- Increased client confidence in their parenting abilities through ongoing emotional support and resource sharing during the postpartum period.
- Assisted clients in creating customized birth plans according to their personal preferences and needs.
- Monitored the health of mothers and babies post-delivery, providing guidance and support.
Mom
Self Employed Services
04.2005 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Shawnee Mission West
Overland Park, KS02-2013
Skills
- Excellent Customer service
- Patience and tolerance
- Strong multitasking
- Service-oriented mindset
- Professional appearance
- Suggestive selling
- Honest and dependable
- Good conversationalist
Interests
Timeline
Bartender
The Stockyard
09.2022 - 09.2025
Birth Doula
Self Employed Services
03.2009 - Current
Bartender
Melting Pot
02.2009 - 03.2010
Mom
Self Employed Services
04.2005 - Current
Head Daytime Bartender
Applebee's
12.2003 - 02.2005
High School Diploma -
Shawnee Mission West