HEATHER L. RYAN
Scottsdale,AZ
Summary
Air Force Veteran and driven leader with proven program management success. Empowering teams to reach their full potential is my passion, and metrics are my fuel.
“Together We Go Far”
Overview
24
24
years of professional experience
Work History
Maintenance ProductionManagement Supervisor
Arizona Air National Guard
01.2010 - Current
- Master logistical and operational project manager: direct synchronized utilization of $477mil aircraft fleet and 50 support personnel Using Global Reach Technology, consistently analyze 100+ data points for efficient current and future utilization of resources Instructor at Quality Assurance Symposium for key leadership of 800+ organization members Begin-to-end ownership of >70 successful Senior Manager- level projects involving multiple organizations President, Diversity, Equity & Inclusion council focused on fostering respectful, positive environment
Executive Assistant
The State of Arizona
06.2014 - 10.2018
- The Director, Department of
- Administration and
- Assistant to the Chairwoman, Governor’s Strategic
- Military Affairs Committee, Utilizing Lean principles, analyzed, evaluated and created efficiencies saving taxpayers >$15million Independently created Workforce Team of 10 personnel: increased team’s skill by 50% and created cross-functional culture throughout agency
Maintenance Production Manager
United States Air Force
07.1999 - 11.2010
- Managed operations by creating goal-oriented, long-range and immediate action plans Analyzed data and created flow plans for $142mil fleet of aircraft Monitored effectiveness of scheduling practices
Education
Associate degree - Human Resources and Personnel
Community College of the Air Force
2019
Associate degree - Maintenance Production Management
Community College of the Air Force, First Sergeant Academy
1999
Skills
- Program Management
- Logistics and Operations
- Cross-functional Team
- Leadership
- Self-Motivated
- Outstanding written and verbal
- Communication skills
- Lean / Process Improvement
- Diversity, Equity and Inclusion
- Personality Temperament
- Instructor
- 15 yrs Microsoft Excel
- Project, Word, Publisher
- Teams
- 5 yrs Google Docs, Sheets
- Meet
- 8 yrs Operations
Timeline
Executive Assistant
The State of Arizona
06.2014 - 10.2018
Maintenance ProductionManagement Supervisor
Arizona Air National Guard
01.2010 - Current
Maintenance Production Manager
United States Air Force
07.1999 - 11.2010
Associate degree - Human Resources and Personnel
Community College of the Air Force
Associate degree - Maintenance Production Management
Community College of the Air Force, First Sergeant Academy
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