Stephen Aiken
Wake Forest,USA
Summary
A position as General Manager / Assistance Manager Nearly 16 yrs. of experience as professional manager. Ability to direct complex projects from concept to fully operational status. Goal-oriented individual with strong leadership capabilities. Organized, highly motivated, and detail-directed problem solver. Proven ability to work with staff over 170, volunteers, and District Manager. #readytowork
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Maintenance Supervisor
Extended Stay Hotels
Raleigh, NC
01.2021 - Current
- My responsibilities are to make my outside is kept up. I turn off my rooms around and make sure my rooms are ready on time and my work orders are completed in a timely manner. I also make sure my employees are on task and doing what they need to do to make my property run smoothly. When I am caught most the time I float to different properties to help.
Shift Supervisor
The Home Depot
Greensboro, NC
01.2020 - 01.2021
- Trained and certified all freight employees, trained staff, cross certified my employees to work in all departments, cross trained increase my store productivity.
Team Leader
Sams Club
Fayetteville, NC
01.2019 - 01.2020
- Trained and certified my team placing meat orders scheduling safety and inventory.
General Manager
Cracker Barrel
Snugglesville, GA
03.2013 - 01.2019
- Managed a $500,000 budget, always ways to bring profit to the bottom line of sales.
- Maintained 100% customer satisfaction by always giving the best customer service.
- Managed 50 students, 100 volunteers, 25 mandatory inmates & labor turning annual revenue of $1,000,000.
- Counseled students on defining career and work related goals and objectives.
Assistant Manager
Cracker Barrel
04.2005 - 03.2008
- Directed staffing and retention of supervisors and staff of 30 employees.
- Trained, staffed and evaluated staff, coached to improve management skills.
- Involved in multilateral staff achievements of work objectives.
- Managed and developed over 100 volunteers into goal-oriented employees.
- Successfully initiated and implemented new projects.
- Provided professional management service for dependent employees.
- Inventory Associate Manager, Cracker Barrel
General Manager
Pizza Hut
01.2003 - 04.2005
- Directed and trained staff managed daily operation on a daily basis.
- Assistant Manager, Pizza Hut.
- Trained and certified staff, manage job duties and responsibilities by properly.
General Manager
McDonald's & Cheese Steaks
Morrisville, NC
01.2000 - 01.2003
- Trained and learned how to run operations staffing and retention of employees.
- Always looking to keep food labor and net controllables to bring profit to the bottom line.
Education
Certificate - Non Destructive Testing
The Ocean Corp
Houston, TX02-2026
Skills
- Inventory - 10 years
- Operations - 10 years
- Management
- Change Management
- Project Implementation
- Training - 10 years
- Microsoft Word - 10 years
- Restaurant Management
- Microsoft Project
- Project Planning
- Program Management
- Team Building - 10 years
- Word - 10 years
- Budgeting
Certification
- TABC Certified
- Bartender License
- OLCC Service Permit
- EPA Certification
Timeline
Maintenance Supervisor
Extended Stay Hotels
01.2021 - Current
Shift Supervisor
The Home Depot
01.2020 - 01.2021
Team Leader
Sams Club
01.2019 - 01.2020
General Manager
Cracker Barrel
03.2013 - 01.2019
Assistant Manager
Cracker Barrel
04.2005 - 03.2008
General Manager
Pizza Hut
01.2003 - 04.2005
General Manager
McDonald's & Cheese Steaks
01.2000 - 01.2003
Certificate - Non Destructive Testing
The Ocean Corp