Heather Sayre
Tremonton,UT
Summary
Dynamic professional with expertise in client assessment and vocational coordination. Proficient in grant writing and training facilitation, focused on enhancing client employability and achieving organizational objectives. Committed to continuous learning and adept at adapting to evolving environments, positioning for leadership opportunities.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Job Coach
Workforce Warriors
Tremonton, Utah
09.2024 - Current
- Traveled to work locations to provide hands-on training and direct supervision.
- Delivered training using multiple methods to reach diverse learning styles.
- Facilitated workshops on topics such as communication skills, problem solving, and conflict resolution.
- Guided clients in the development of soft skills, such as communication and teamwork.
- Organized mock interviews for clients to practice their interviewing skills.
- Monitored client progress, adjusting plans based on individual requirements.
- Maintained accurate records of client interactions and progress updates.
- Maintained comprehensive database and file systems for client documents, test scores, and history information to support effective tracking.
- Collected and analyzed work behavior and productivity data to inform client progress reports.
- Advised participants on educational options available to enhance employability prospects.
- Coordinated with vocational training programs to develop tailored employability skill enhancement initiatives.
- Researched potential grants to identify funding opportunities. and wrote grants to help with business funding.
Client Support Specialist
Together We Shine
Ogden, Utah
08.2023 - Current
- Provided exceptional client support through effective communication and problem-solving techniques.
- Identified needs of customers promptly and efficiently.
- Maintained accurate records of client interactions and service requests for future reference.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Assisted individuals with daily activities, including shopping, running errands, and community engagement.
Education
Bachelor of Science - Human Resources Management
University of Phoenix
Tempe, AZ03-2022
Associate of Applied Science - Applied Psychology/Criminal Justice
University of Phoenix
Tempe, AZ02-2020
Skills
- Job training
- Vocational training
- Vocational coordination
- Client counseling
- Funding proposal development
- Intake processing
- Progress tracking
- Database management
- Customer relationship management
- Policy revisions
- Digital communication strategies
- Organizational skills
- Adaptability and flexibility
- Ethical standards
- Individualized programs
Certification
- Association of Community Rehabilitation Educators ( ACRE Certification)
- Grant Writing Certification
- Supported Education Certification for Vocational Rehabilitation Specialist
- FEMA Emergency Management Certifications
- CPR Certification both Adult and Child
- Digital Literacy Certified Trainer
- Safety Care Training
Timeline
Job Coach
Workforce Warriors
09.2024 - Current
Client Support Specialist
Together We Shine
08.2023 - Current
Bachelor of Science - Human Resources Management
University of Phoenix
Associate of Applied Science - Applied Psychology/Criminal Justice
University of Phoenix